-
March 2024 by Cortney Mace
Do not go to this gym. The WORST management, no one is ever in office, I have left multiple phone calls with no returns. I have been trying to report a very creepy inappropriate older man that watches women in the gym and no one has ever reached out to follow up.The “new” manager said their phone have been down for two days, I have been calling for two weeks. And when I said I am trying to cancel my husband and I’s membership she goes “oh I have talked to your husband.” Again a lie, he hasn’t once called or been into the gym in weeks lol. And again no one followed up about the man, he goes to the gym around 9:30am / 10am everyday, incase you don’t want to have someone stare at you and get really close to while you are minding your own business.The gym is also small and doesn’t have all the items we enjoy at a gym. Bathrooms were dirty every time I went into one. Over all don’t waste your money.
-
March 2024 by sara doski
Didn’t even get the chance to meet with anyone because no one was even there to assist me. I had to wait outside and ring the assistance bell and no one even showed up. So unprofessional. If you want customers; then try showing up. Complete waste of my time.
-
March 2024 by Dean Ohashi
My experience with cancelling my membership was unlike many of the negative reviews posted here. Marco, the manager, was highly accommodating of my situation and made it simple to cancel. He's also been incredibly helpful in the past. I'd recommend this gym to anyone looking for a 24/7 access facility in the San Diego area.
-
February 2024 by Kayla Saint-Fleur
I had every intention on starting a membership today. Unfortunately, I booked an appointment for 3pm and there were no staff at the gym. I called the gym several times and nobody answered. I wouldn’t even recommend this location to anybody.Do better please.
-
February 2024 by adriana Sierra
“I have experienced several issues at the gym recently. Whenever it rains, the roof leaks onto the machines, and on the last rainy day, two panels fell onto one machine, remaining like that for over a week. The cable machine accessories are consistently broken. Among the four cardio machines, one is non-functional. Only one of the two spinning bikes is operational. There is a lack of wet wipes to clean the machines, and the ab machine is ripped making very uncomfortable to use it. Overall, the equipment and accessories are in poor condition. I hope these concerns can be addressed for a better gym experience.”
-
January 2024 by Laurie Jones
Responded to an email invitation to meet the mgr Marco last Friday. Waited outside the locked doors with a delivery driver until a member let us in. Was told they were off for the holiday but would "still" honor the $1 down deal which I knew nothing about. Replied a free week (the original offer) might be more proper & was told perhaps I should just sign up online & that, " Life can be busy sometimes." Good thing my life isn't too busy to keep me from my business appts? Just call me Karen or go to Chuze, they seem to value new customers, thier satisfaction & thier TIME...
-
December 2023 by James James
Trash almost full, trash on the floor, water everywhere, shelves and hooks have been torn out and not replaced, sink dirty and rusted underneath, rubber mats probably have their own lifeforms. No other gym I have visited has been in this condition.
-
November 2023 by Martin M.
This is for the Point Loma location. I wanted to like this place. I'm not really a gym person but my friend signed us up because of the price and location. I did want to have place to go to get some cardio and weights in too. I used it once or twice then one day I went and the key fob they give you( the only way to get in) wouldn't unlock the door. I almost left, but against the rules, another member let me in. There is no one on site to help with matters like this. The help door bell is broken. I was told by my friend, yeah the door sticks a bit. So I went back this morning ready for a good workout and once again the door would not open. I tried a few different things and still it did not open. Luckily I live close but it's simple things like this that are frustrating. I wish I didn't have to sign a contract with this place, because something as simple as getting in shouldn't be an issue.
-
November 2023 by Quin Quin
Anytime fitness has proven time and time again that you guys suck. I call over and over and never answer. You guys have a dirty gym. HORRIBLE CUSTOMER service. Down hill the last 2 years. DO NOT RECOMMEND THIS GYM.
-
October 2023 by Georgia Desmond
As noted by others the cancellation policy is absurd. they make it as hard to cancel as possible so that they can continue to take your money. there are rarely any employees at the gym so I could not quit in person. no one answers the phone for that same reason. turns out to cancel I now need to sent certified mail. I have never had to send certified mail to cancel something in my life. I have been a member of probably 20+ gyms and fitness studios. This policy is ridiculous. I don't even write reviews but I am LIVID. the gym itself is nice and the "anytime" aspect is of course convenient. but I recommend choosing literally any other gym so that you don't deal with this nonsense. I have also reported this gym to the BBB. Get it together, Anytime Fitness.
-
October 2023 by Actor 3.
This review is for the Point Loma (San Diego) location. The rating is low because of what I was told and the application process/results. Here you go...Membership: you get what you pay for. I pay roughly double what I do for an LA Fitness lifetime membership (that price locked in about ten years ago). One-year contract, paid on a monthly basis, and I will likely cancel it just before the one-year period. I picked this place because there are no lower-priced alternatives on the way/close to my employer, and I like to train before work. The person that took my application got my name and e-mail address wrong. The individual could not correct it on the spot, promised to correct it, and never did. After several phone calls (you can get ahold of someone at corporate, which is good) that was fixed. But the semi-annual fee was wrong and this will necessitate a visit to the club, for which I don't have time.Facility: They have sanitizing wipes which is great. The machines are all newer and in good shape. You park next to the club and go through a lobby. I stopped in on a Thursday mid-morning and it was pretty busy. I told the person on site I would be working out between 5:30 a.m. and 6:30 a.m. Just like I was told at the downtown San Diego location his response was "you're going to be one of only two here". This statement was flat-out wrong. This appears to be a standard answer you get. The place has a minimum of ten people every morning which is bearable. They have two restrooms that are also individual restrooms/showers. Sinks have sensors that go on and off which are annoying, and there are no paper towels. Showers sometimes have hair in the drain. Most of the time you can get a shower, but you can't store a larger gym bag because they have "cubbies" with no locks and they are small. This means you have to go back to your car to get your stuff, come back in, and hope that one of the restrooms are not occupied either by someone taking their shower or getting stunk up by someone doing their business. Similar to the downtown San Diego location, I've been burnt several times like this and had to shower at work. Give yourself time for this. Members: people keep to themselves. Nearly all are cool. Only one or two body-builder type that grunt loudly and drops/slams weights.Overall: again, you get what you pay for. I'll be cancelling after a year.
-
October 2023 by Liz Carmouche
The bathrooms have mold and every shower room has an inch of water throughout the room. The bathrooms and showers all have a stench that makes me worried to even touch the sink handle.
-
September 2023 by Jasmine R.
The water filter has not been replaced in over 1 month. This should have been fixed right away. It's now at filter status red. Anytime Fitness members should have clean water available at all times.
-
September 2023 by Mario Jr S.
It's been over a month since they replaced the water filter. Please fix it. Not sure why they haven't fixed it
-
September 2023 by John kirkendall
I used to love this gym. Canceled and sent me to collections. They are a nightmare. Canceling this gym is harder than getting out of a time share. Screw you Marco.