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November 2023 by M. Martin
Aerie and most AE staff was super helpful and friendly. But when it came to check out, no one was at the register and when someone finally came, they were quite rude.
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November 2023 by Ellie Jaymes
One of my favorite brands and I visit their stores frequently. This location has many great products, but is more expensive than typical American Eagles or Aeries in other areas.
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September 2023 by Suneeta Cohen
Very short staffed. Crazy lines and incredibly sweet cashiers who can't stop rude customers from cutting in line.
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March 2023 by Samantha Bryans
I had such a pleasant experience in this store today! Marina (Morena I don’t remember how to spell it) was absolutely amazing and made me feel so comfortable ? she was very knowledgeable and helped set me up with the app to use my real rewards! loved her energy!!
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October 2021 by Albert Martinez
Came here and took this picture 'I Luv U MAMA'
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October 2021 by Fuad Naghiyev
I've found my size only here, thanks!
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August 2021 by Paulina Arreola
Horrible customer service!!!!!!!!!! I have never felt so uncomfortable while shopping. They stare you down. They should train their workers way better!
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June 2021 by Kiara Harris
IF YOUR BLACK DONT SHOP HERE! Just walked in here today and atleast three reps walked around us. They all acted as if they were organizing the clothes around us.
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May 2021 by Dominique Antonia Bryant Freeland
Nice selection of bras and apparel especially at aerie. Have bra sizes for all body types and at affordable prices which is a plus.
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February 2021 by Shannon Sullivan
This store is amazing! I love the layout and absolutely every single person working there is incredible. Esmerelda helped me find the perfect bra for my shape and size and Erin was so amazingly sweet and kind when I was checking out! What an incredible staff and experience at this location, I can’t wait for my next paycheck and another visit to this location!
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February 2021 by Andrea Garcia
Terrible. Your co-workers harassing and looking down at customers does not give your company a good look. I have never had any trouble with any workers at American Eagle until I visited the one at fashion valley for the first time. Looking down at customers and watching them as if they were to steal makes them feel uncomfortable. I hope the manager on duty gets trained better and the brand reps. I am highly disappointed in your company, I was very excited to finally visit the store. If i could give zero stars then I would.
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February 2021 by Calli White
This store is incredible! The customer serves is exceptional! I love the esthetics of this store as well! A special thank you to Lanae, who went above and beyond to help me find all the items i needed! <3
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February 2021 by mia mogavero
I was so relieved when I walked in to see all the employees wearing masks and cleaning between customers. They are going above and beyond to keep customers and staff safe. I wish all retailers were think vigilant!!
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February 2021 by Liz
Wow!!! The staff was so friendly and helpful. I love the layout of the store. World class service!! This will be my new favorite location :)
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February 2021 by brenda hopkins
It’s such a beautiful store! Amazing customer service!!! Everyone is super friendly and willing to go above and beyond!
