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July 2024 by Rhonda M
Nice customer service. I went to the pharmacy and I got my Covid19 vaccine. Lijan the pharmacist was exceptionally helpful and professional. I would recommend the pharmacy to friends.
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July 2024 by Ayita Barackin
I Like Albertsons, Their Are A Variety Of Stores Under One Roof; Super Convenient.
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July 2024 by Candy Mathes
They are understaffed and the parking garage is scary…. 20 people in line in front of me gave me time to write this review.
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July 2024 by Christina May
Imagine peak shopping hour. Only 1 register open. They spent all that $$$ for self checkout and half are broken. This is what's happening here. Also, isle 19 isn't labeled.
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June 2024 by William Blakeslee
I thought it was hard to find the stationery and greeting cards. Then I saw that they were inside locked glass encampments. Theft proof things?
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June 2024 by Renae
I also bought some cottage cheese there too. I wish that Albertsons stayed open as late as it used to. But I do understand that it's located in downtown San Diego.
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June 2024 by MaximillianGroup Inc
Suffering from bad company culture. Slowly, this store has turned into a war zone of the store versus the homeless. What has fallen to the wayside is customer service. 10 PM and the lines for two registers are down the aisle. Customers are pissed, some even talking about stealing the one item they are there to buy; self checkout closed. My line finally moves after the checkout girl decides to stop talking to the customer whose payment method must have failed as she waves him away with her hand, "time to go." Another 5 minutes pass and I am at the register. The cashier is dressed just like a homeless person, sans a nametag, at least the clothes look clean. I am "babe" - she calls everyone "babe"; the octogenarian in front of me is "babe", women, and me. I am not her "babe", "bae" or anything else, Albertsons. That and her tone needs serious manager attention. But, I think she might be the night manager as the security guard, the bag girl all asked her questions. And there you have the reason for your war. Management focused on the wrong metrics. It's well known, have great employees that value their workplace and, boom, lower crime. And she huffed and puffed, as if what was in front of her was some burden, just as she did with every customer. Am I not her paycheck? 12 min in line, the other checkout girl moved only two customer through her line which was equally long. If you don't care about your store enough, Albertsons, to hire employees that care. The barriers and bars will not work when you just have employees that don't care. If you kept the sidewalk in front of the store clear of beggars and sleeping homeless - walking pedestrians only - that would probably help more than more bars.
**** Updated ***
Even before seeing Albertsons reply to my comments I noticed the staff working that night expressed a remarkable transformation in attitude and manners. Good work and a huge attaboy to management there. Yet, I am not letting you off the hook that easy. The fact remains we got it to that place somehow. It’s a we effort, customer feedback + store management and employees. The last part of my statement delt with the homeless harassing you as you went into the store. I know that is not all you. But sincerely the city owes you more patrols and presence by the blue and black patrols. From the corner of Imperial and 14th where they smoking crack to ur store it’s the same people. With some of these new homeless laws maybe it’s not just shoplifting. A case could be made with the neighbors, businesss and their street record that there is an acting out that cries for mental healthcare and case of inhumane treatment as father joes will not take drugs addicts. Between the theft, vandalism, trash and everything else as a group that might elevate the charges. But it’s always about helping people.
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June 2024 by Pedro Moralez
The best costume r
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May 2024 by David
Friendly service for the most part, clean, and the shelves are stocked. Can't say much else
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May 2024 by Account Email
Sunday morning, 7:50am, I've seen this lady manning the self-serve before; she gives dirty looks, and if you need help, she avoids eye contact, then seems upset when you ask for help. I asked to help me with paying cash, and she spoke to me in a very stern voice. Fortunately, I was able to get out of there when she gave me a new bill, but she gave me such a dirty look when I left.
I just don't understand how service people that are that angry work at Albertsons, and then treat me like I'm dirt.
She really ruined the start of my Sunday.
I highly suggest more training in customer service or getting rid of bad employees with bad attitudes.
It really sets a negative and hostile vibe.
Next time, I will go to Ralph's by 1st street instead. At least they say 'hello' and our nice to me there.
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May 2024 by Anilus simbert (Frérot)
I am happy to have I share the information with Google public.Thanks
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May 2024 by Eli Carranza
? it used to be really good but they changed the rewards and points. Now every 100 points gets you a dollar. Good luck with that it takes months just to get a free cup of coffee. No good. Before was way better change it back please...
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May 2024 by Mobo
Have been shopping at this location for over 10 years now. It just keeps getting better and better. Wonderful employees. Very helpful. Security guards even help people reach things on shelves for people. Management is wonderful. Well stocked. Great sale prices. I highly recommend using the Albertsons app. The loyalty points are awesome. For $12.99 you can't go wrong. You must try the ready meals in deli. The employees go out of their way to help customers. Under ground parking. In store Starbucks is a plus! Money orders available. Other great services. The $5.00 Friday specials are awesome. The self checkout is also great to use . Their prices are very good, shop by sales etc. Enjoy your shopping at this friendly location. ????????❤️. Employees are always available to help customers find what they trying to locate ! Thank you team Albertsons for many years of quality everything! ?. They are doing their best to take care of the homeless situation.
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May 2024 by Brian E
Terrible. This store has homeless washing themselves in the bathroom. Customers coming in throwing food items. Security just standing around wasting money. I will not be back.
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April 2024 by Jessica nygaard
Great place with parking underneath.
