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February 2024 by Genie E.
I would very much Recommend Ace Furniture. Henry was my sales person and he's very professional and kind.
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February 2024 by Lani M.
Walked in to this furniture based off looking on Yelp. I was looking for new mattresses for myself & my son. Went in & they have limited selections but they are able to order for you as well. If you give them an idea of what you're looking for they'll locate it in their catalogs & inform you if it's available or not. I believe this is a family owned business. I worked with Henry whom I believe is the owner. Henry was reasonable & willing to work with my budget. Negotiating is not as common here. It's basically the price you see is the price you'll pay. Unless he finds something for you within your price range. I picked out a mattress & paid for it. He provides FREE home scheduled delivery w/ his 3rd party. Prices are within range for what he's selling. Just wish they were a bit more budget friendly! I have no issues with the mattress for the lifetime that I've had it. Parking sucks! There's no private lot. There's street parking for about 2-3 vehicles right in front but they're usually taken. It's on the main street of El Cajon Blvd. The first time I visited here I had to park around the corner. The second time I got lucky & found a front spot.
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January 2024 by Mantis S.
We came here for the first time looking for a dresser. Ken let us look around without him pressuring us. I ended up buying the model, and Ken was honest to tell me there was a small paint chip on the side, and he could order a new one. He carefully wrapped the dresser and helped us load in the truck. I'm definitely coming back to buy more furniture. Ken was nice and friendly. I will continue to support small businesses.
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January 2024 by An S.
Stumbled upon this business when I was on another app. looking for a box spring for my Daughters new bed. I was very surprised at how much the box spring cost that I called the business to confirm that I saw the numbers correctly. Customer service on the phone was amazing! I didn't get the women's name but she was very nice on the phone and I said I was interested and will stop by later in the day to see the box spring. Upon my arrival, I was getting stressed out about finding parking since this business was located in a fairly busy street. I got lucky and found parking right in front, I didn't see a private parking lot but there's plenty of street parking. As I walked in, I was immediately greeted by a man and a women and I told them I called earlier in the day and the women remembered talking to me. I was then lead to the back to be shown two different thickness/size of box springs and then sat down to take payment and choose a delivery time. My overall experience was great; payment options were cash or credit/debit, all paper work was easy to fill out and read and I just can't get over the amazing customer service. I will definitely recommend this furniture store to friends and family.
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May 2023 by Tyler Lusson
I bought a bed and couch here only to find bed bugs on both. Avoid this place!
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February 2023 by Jenniffer M.
It was Sunday alot of places closed and no delivery, but I'm an impatient person and wanted it now. I found this place on offer up. Great customer service I got there a couple hours before closing and they still deliverd before 7 and assembled my furniture. I say the owner went above and beyond. I was satisfied. The fact that he offered to do all this without knowing I wanted it all now made Great customer service. Not to mention I was on a budget and got decent furniture for a really good deal.
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January 2023 by Andrew D.
Although I didn't buy anything when I visited the store. They seemed really into helping their customers. Lots of selection and a very nice showroom.
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November 2022 by Dwayne Frank
Great value for the buck, friendly staff, great service.
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October 2022 by Bisi Wasiu
I will give them 0 stars pls don’t buy anything from them.They are rude and zero customer serviceAlso tell me they don’t care about my online reviews
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September 2022 by Dulce P.
Ended up getting our couch from here and having it delivered versus trying to find a vehicle big enough to house it. The couch was in sections, almost like what you would get from Ikea. As with everything since COVID prices have increased and couches that use to be under $500 end up being over $500 with no changes, no modifications just inflation. In any event we put it off ling enough and came here twice after looking at multiple stores. Setup was quick and easy and the drivers were able to work with our schedule. Unfortunately it didn't seem as sturdy as the floor model.... and of course not less than a week of owning it one of the sides came all the way off and then the other side. We called and they were more than eager to address our concern and came on the weekend to reinforce the sides. So far no more problems... its been about a month now or every close to a month. Highly recommend, great attitude and service from all interactions within the company (delivery and fixing was 2 guys and different each time).
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September 2022 by Nadgv Ni
Good costumer service fast cause they know you might change your mind ….fast arriving but they do bad quality on putting up together the parts … i purches a bed queenBroke after 1 months had to but wood from home depot… sofas are so good so far …bunk bed to lose mattress the tween hood the other one is was horrible had to throw away buy new one … the take all the chairs where bad loose got broken in less then a moth ….. they look beautiful but qualities are bad
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June 2022 by Kevin
Got my kids beds here. Good pricing.
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April 2022 by Mike L.
Ken and his team at Ace Furniture is a joy to work with. During these times where you are waiting weeks if not months for furniture, its so valuable to find a family owned business with furniture at great prices that is in stock!
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February 2022 by Armanie S.
Very pleasant experience with Ace Furniture. We came in right before closing, found a gorgeous king bed & king mattress for $900 which is a major steal. I'm mostly impressed by their efficient and polite delivery staff, they delivered our bed the next day, on time, and the 2 men had the bed assembled in my upstairs unit all within 20 minutes, I didn't even know assembly came with my purchase. Will definitely be shopping again!
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November 2021 by Missy E.
Used furniture infested with bed bugs. Check your purchases throughly. Henry said I have 48 hours to complain, no apology. The woman pushed me off to him and it's business I get it. You get what you pay for. The process was great initially but I soon found out it wasn't as great as I thought. Some times time brings the real reality of things.