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March 2024 by Maq M.
Got into our car accident more than a month ago, so it definitely took some time, we kept being told "one more week" every so often but it wasn't any of their fault! Parts took time to come in, Honda took some time, and it was just the attention to detail so we dont run into problems. We trusted them after asking all the necessary questions to be on the same page.. they dont use salvage pieces from the junk yard, if that is your main concern (it was ours), but no, it was all from Honda/brand new with life time warranty. The attention to detail was really good. as you can see in the photo, he was still cleaning the car so it was as good as new! Super nice and super trust worthy! You can trust them if you're ever in a car accident and have Allstate. John is a super nice guy and really communicative, thank you again John! we appreciate you and your patience with us.
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February 2024 by Hudson Barnes
Way overpriced quote to my insurance. Truck sat for a week and half before it even got looked at. (They weren’t backed up from what they told me)Will never ever use this body shop. 2nd body shop I’ve used in California and this place is not it. Other body shops can do the same quality if not better faster and cheaper.
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December 2023 by Diana A.
We've taken our BMWs here for years and each time John and the ABX team made everything look (and work) like new again. I took my Prius to John today on a moment's notice. As always, he performed a few small miracles and had me on my way. I'm always grateful and I recommend ABX to everyone I know. BIG thanks, John! Happy holidays!
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December 2023 by Annie L.
I was sideswiped by an Allstate driver who was not paying attention and changed lanes into the driver's side of my car. A month after the accident, the other driver finally admitted fault and Allstate finally took responsibility. I was finally able to take my car in for repairs. It was a stressful month dealing with Allstate and playing phone tag. ABX was on the list of Allstate preferred repair shops that had great reviews and I decided to take the chance with them as they were close to my home. I am grateful I did. Excellent service by John and his team. From the moment, I took the car in for a inspection and quote, to when I dropped my car off for repairs and to when I picked my car today, John and his team were very responsive and kept me updated on the status of repairs. Everything was handled smoothly and professionally from the start. ABX made this process as easy as possible. My car looks brand new after the repairs. I highly recommend ABX. I am hopeful that I will not need to use their services again in the future but will definitely return to ABX again in the future if the need arises
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November 2023 by Jacqueline Kaye
I just went here and they removed a large scratch on my car so now it looks like nothing happened. They didn't even charge me. I am so grateful! Thank you!Service: Painting
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November 2023 by Gary Giffin
Save time and headache and just take your car or truck/SUV here for repairs. Most honest and hardworking mechanics in San Diego. My car was hit by a driver with no insurance and John the manager at ABX took great care of me. One of the Ford's parts he ordered came in bent and he drove up to Irvine to get the only other one that was available in the US. They work with all insurance companies and their pricing was right on. This is the best place to go is their Sorrento Valley location. My SUV came back looking better than I left it as they washed and detailed it for me. See my before and after photos.
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November 2023 by Matthew Semmer
I accidentally dented my wife's car and ABX and John helped me avoid major familial strife.. I followed the textbook, got three quotes, one was from John and ABX at the suggestion of a friend, and I'm so grateful I did.John spent the most time with me, educating me on the process, showed me how one of the others was a blatant overcharge (claiming elements would need to be replaced, etc), and gave me the best price and quickest turnaround even.It seemed almost too good to be true I have to admit, but having just got the car back, it was true, and because they even buffed out the plastic paneling to the original black, it really does look better than when I brought it in.This is the place I'll be recommending to any friends and family in the future. Thanks John, really appreciate you and your crew.
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October 2023 by Matthew S.
I accidentally dented my wife's car and ABX and John helped me avoid major familial strife.. I followed the textbook, got three quotes, one was from John and ABX at the suggestion of a friend, and I'm so grateful I did. John spent the most time with me, educating me on the process, showed me how one of the others was a blatant overcharge (claiming elements would need to be replaced, etc), and gave me the best price and quickest turnaround even. It seemed almost too good to be true I have to admit, but having just got the car back, it was true, and because they even buffed out the plastic paneling to the original black, it really does look better than when I brought it in. This is the place I'll be recommending to any friends and family in the future. Thanks John, really appreciate you and your crew.
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October 2023 by Gary G.
Save time and headache and just take your car or truck/SUV here for repairs. Most honest and hardworking mechanics in San Diego. My car was hit by a driver with no insurance and John the manager at ABX took great care of me. One of the Ford's parts he ordered came in bent and he drove up to Irvine to get the only other one that was available in the US. They work with all insurance companies and their pricing was right on. This is the best place to go is their Sorrento Valley location. My SUV came back looking better than I left it as they washed and detailed it for me. See my before and after photos.
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October 2023 by Emily Wong
I had a leak in my car that I’d gone to two other places to get checked, the first spot incorrectly diagnosed the problem and the second spot said they couldn’t fix it. So it was such a relief to go to ABX! John was able to run a water test multiple times to identify the leak and recommend potential (affordable) solutions. Such nice people, great service, and I feel so happy to know that if anything happens to my car I know exactly the place to go.
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September 2023 by Carsten Schmitz
Excellent auto body repair and service. They were very responsive and customer friendly, and the repair in my opinion reasonably priced.Service: Body & Trim
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June 2023 by Alex Avila
Stop by to get the damage on my car checked out and was helped out by Susan right away. She inspected the car, ordered the necessary parts and submitted the paperwork to the insurance company. I dropped off my car the next day and had back by the end of the week looking good as new. Their work was flawless and they made the entire process easy and hassle free. The staff was friendly, professional and I was really impressed by the quick turn around time.Service: Painting
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June 2023 by C D
Dealing with ABX and Susan was great. Super responsive. They fixed the damage and tracked down all the missing trim pieces needed for my Honda. They also detail your car before you pick it up. Great honest service!Service: Body & Trim
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March 2023 by Azita A.
My car went into a ditch and they took care of everything. They were very reliable and I picked up my car Friday and had a problem with overheating. Took my car to Toyota dealership, and they contacted ABX and ABX was very responsive and took care of the issue right away with a good attitude. Highly recommend them!
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November 2022 by Danielle W.
Great value for great service. I took my car in to replace my rear bumper, and they were able to fix it within a shorter time than expected and for a slightly lower price than I was originally quoted for! Susan was very helpful and communicative.
