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June 2024 by Andy Garcia
Super slow service. Feels like I walked into a senior living center. 2 people working and zero sense of urgency. Simple title transfer taking over 30 minutes of wait time with just 3 people ahead of me.
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June 2024 by ray fagan
This office sucks its ran down. The clerks here love to talk to people making wait time really long was told 20 mins that turned into a hour. Looks to be they take there sweet time. Go somewhere else if you vaule your time.
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June 2024 by Christian Wille
The Claremont Dr office is just not as efficiently ran as the rancho San Diego office so I was real disappointing took me 2 hours to do something would have taken me 5 minutes in rancho San Diego, God bless you all and have a great day
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May 2024 by Moto SD Pelletier
Waited for 45 minutes as people were getting served ahead of me. Horrible customer service at this location!
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April 2024 by Andy Schoonover
The worst experience!! Make sure to get lube included in your quote and read the fine print.
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March 2024 by Gregory Smith
Takes longer than the DMV at this point. Hire more people.
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February 2024 by Marcelo Bermann
such unacceptable service! wait on the phone and get told to lv a msg that will be returned at the end of the day! after decades of loyal membership!
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January 2024 by Jas Gaxiola
Helpful and nice staff
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January 2024 by Ivonne Correa
Terrible service ever !!!! Went to this office today for the first time and never again !!!! The line was long, once you get to the front desk the young lady decides if your issue could be dealt with her quickly or not. In every other AAA office the person in the front desk only channels people to insurance or DMV !!!! But in this office is not like that SHE HAS TO DEAL W EVERYONE’S NEEDS so I could not get help w a DMV issue because she decided I had to wait 30 Days for my car registration copy that I needed w out even asking me for my name or checking in The computer.Lazy and NO problem solving skills LACK OF SERVICE !!!!!!!!!!! Waist of time
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December 2023 by Rose C.
Worst AAA office ever. I went in there thinking I was going in for a quick Christmas gift. It literally took me 15 minutes to get my husband a FasTrak. I was the first and only one there at the time. I believe another customer was being helped at the time of my sight. I saw two employees taking, as it was getting busier and busier. I went to check to see how long it takes but she said someone had my name. So, I was pleased. Little did I know that it would be another 10 minutes to look for it. Wow!!! You would think they had it in a known place. Not have to go looking all over for it. Last issue the.... Just placed it on his desk??? Far enough that I literally had to reach for my change, receipt, and FasTrak. So rude. Don't go there if you're in a rush. Definitely best job ever.
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November 2023 by James Petrone
Very rude dmv teller!!!Was waiting in line a person walked in and skipped in front 3 people..including myself!!!Very unprofessional!!!!
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October 2023 by Andrew Wozniak
My insurance renewal came up and my rate is 40% higher than last year, I called to inquire and was told nothing has changed on my driving record but the reason for the rate increase is that "the cost to repair cars and the cost of medical bills has increased". I could understand a slight increase with that as the excuse but 40% is just plain greed.
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October 2023 by Donna Newbold
Much easier going to AAA instead of the DMV for auto registrations and Title changes, etc.
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September 2023 by Aaron Stroud
Outstanding service. I waited a little while for my notary needs and Araceli waived my fee. Staff were very helpful and accommodating to everyone waiting for their needs.
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September 2023 by LeeAnn Heck
Lisa Olson, travel agentShe is patient and diligent my long review is on YELP. She has made an amazing effort to make my 1st cruise and my getting to check off having visited 50 states with her expertise in putting together my cruise to Alaska. She's above and beyond the best. Patient, pleasant, knowledgeable, she puts a lot of work into your travel needs as if she was going on your trip and in a sense she is because she's there to assist every step of the way to make your travels care free!
