-
November 2023 by Artemiz Golshirian
Today I came to White House black market outlets in Clementine location I shop all I was looking for , Zari did a fantastic job to help me , she has wonderful personality and great skills to help Customers I came to buy one piece I finished with 10 items ?. I just wanted to stop and say “thank you dear Zari for taking your time to help me your did a amazing job “???????
-
February 2023 by Leah T.
I was desperate for some work clothes at a sale price and this is my go to place. It was 5:30 on a Monday.l and they close at 8. I went to the back to find the sale section but it was getting re-merchandised and things were confusing. The staff was chatting the entire time about moving stuff around and putting up and taking down sale signs to get ready for tomorrow. I heard all conversations. About who's opening and closing and how they will be there every night that week and how one has to work overtime and who's coming in tomorrow and at what time. I heard the plan on "if they take down the signs early the customer should be happy they will come up on sale." Meanwhile, I have a handful of clothes, nobody started a fitting room for me, nobody cared if I went into the fitting rooms, nobody asked if I needed a size. I put away my own go-backs. I heard one comment from the manager that "what I was trying on looked cute" as she had her purse and was leaving the store. As I went shopping again for round two, I'm stilling watching them chatting like there was nobody in the store .. about merchandising, signage, and schedules. But now I need to know pricing but all of the signs were gone. I'm still confused on what's what, so I had to ask them what the price was. Which did affect my willingness to try it on. They did apologize for the mess and signs all over the counters. It seemed very unwelcoming and unprofessional. When I worked retail, we did this stuff at closing, or at least when there were no customers in the store. It felt very different then my normal shopping experience here. Maybe the president's weekend sale was a big undertaking, and I get that, but someone still needs to focus on the customer. If I hadn't driven so far and if my husband hadn't helped me, I definitely wouldn't have spent what I did. Overall their clothes are some of the best in quality and class. I miss the amount of black dresses they used to have though.
-
January 2022 by Margie Martin
Well made clothes , classic styles& helpful staff
-
November 2021 by Kristin Leigh M.
Popped in her most recently the evening of Black Friday 2021. Great deals! A lot of the sweaters were between $20 - $25. Long and short sleeves shirts were around $15. I wish they'd had pants that weren't stretchy waistband. Even the "work pants" / career pants had stretchy waists. Not my thing. The selection here is different than a non-outlet WHBM, just FYI. It looks like the product label is different too. (The non-outlet version carried non stretchy waistband pants, I saw today). 2021: 49/100
-
September 2020 by Lisa T.
I visited the store on 9/20 and found a dress that had a sign for $39. I tried it on and went to the register to pay for it. The cashier rung the dress up $20 higher than what the sign said. I explain to the cashier that the dress sign said $39 on it. The manager chimed in and said sorry the sign was wrong. Instead of offering to give me the dress for the miss marked price they allowed me to walk away. I feel that management should've handled the situation better. I will not be shopping in the store again.
-
September 2020 by Joyce F.
what a let down. the first time i went here the hours posted wasn't correct so i went and the store was closed. the second time i went i didn't see anything i liked and didn't get greeting from the staff. won't be back.
-
November 2019 by Marla H.
Thank you Maddie, who helped us find everything we needed and wanted - and gifts for Christmas too! She's super sweet & helpful. I'll be back! :)
-
June 2019 by Marmar N.
Love the place, prices are really reasonable and the staff are fabulous. Thanks for the great service.
-
May 2019 by amanda s.
Lady at san Clemente outlets store was so rude. I have a 1.5 year old and am a single mom. She closed the door on us and made it clear she did not want us in the store. My sweet baby kept peeking thru the window and she just glared at him. It was very heartbreaking to see someone so cruel to such a sweet innocent baby. My son was so sweet the first time we went in the store. I didn't allow him ti touch anything and we were very respectful of the store. Unfortunately we still were not wanted inside and this lady just glared at us. My auntie spent over $500 that day at that store but that didn't seem to matter. She was an older lady w short brown hair. Looks foreign maybe? Stay away if you have babies. Totally unwelcome. :(
-
December 2018 by Amber Steeves
First off the ladies in the store are fantastic, everyone is greeted with a friendly hello upon entering the store. While shopping the staff are readily available to help with anything you need but also giving you your space. Clothing selection is great and the sales were fantastic! This is one of my favorite stores to visit at the outlets!!
-
December 2018 by Sandra Baker
Love this store.
-
December 2018 by j vora
Love clothing
-
December 2018 by Jason K
Wife loved it
-
December 2018 by Ivonne De Fatima Figueroa Zarate
(Translated by Google) The clothes are cute, good quality and nice prices
-
December 2017 by Susan Hanson
Had an amazing experience in this store. I found the store to be clean, well organized, and inviting. The staff was also, very accommodating. A very special "thank you" to store manager, Zari. Patient, courteous, knowledgeable, and extremely professional. I will definitely be back!!
