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June 2024 by Cary Costa
Disaster experience with the store marking my order as picked up when it was never picked up. Avoid this store and avoid the fraud. I suggest using any other store in the area. Took 2 days on the phone with Verizon to handle.
If you value your time, energy, emotional well being avoid this store and this experience at all cost. This can happen to you!
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May 2024 by Amgad Emil
Not recommended at all. We stopped our contract with them five months ago and they are still charging our credit card random amounts of money. Every month we have to call on the phone for two hours and argue with them to get our money refunded.
Signal and service are horrible.
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May 2024 by Cindy Ulrich
Service was excellent ! The two representatives in office were courteous , kind and efficient !
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May 2024 by Jeralyn Peters
Knowledgeable assistance with questions answered in detail!
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May 2024 by Debbie McLaughlin
Conor was great
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May 2024 by Kelly Ducey
Connor was absolutely incredible. What a fine employee he is!!
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April 2024 by Tim Bright
Peter was great. Very knowledgable and answered all our questions. He is a great representative of your company.
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April 2024 by Evan Clark
Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!
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March 2024 by Jose Solis
It was the most smooth experience I could've ever gone through in my transition. Thank you so much too the gentleman Ivan Hernan Rangel, this guy made my day.
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February 2024 by jim alfaro
Ashley gave us the best service. Very professional and knowledgeable!
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January 2024 by pat briggs
Ashley was amazing and vey helpful. I highly recommend going to this Verizon for all of your cellular needs.
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January 2024 by Nathan Abell
I came in without an appointment to switch my phone plan and transfer lines from another carrier. Ashley was very helpful and patient through the process. She also was able to help me qualify for a promotion to get free phones for the transferred lines. This is the store to come to if you want 5 star customer service!
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January 2024 by Diane Olson
My daughter and I recently upgraded to new phones at the Verizon San Clemente store. Ashley was the absolute best and the most knowledgeable and she’s super friendly and a fantastic problem-solver! Thanks a million Ashley for your superb service!!!
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January 2024 by Edi McGarry
Ashley is THE absolute best at our San Clemente Verizon store! She is so helpful and is a wonderful human being!
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January 2024 by Rachel Escobar
We went to this store specifically for Ashley. We met her a few years ago back at the Irvine location and were very impressed by her amazing customer service skills. Ashley is transparent and honest about the prices and worked hard to get us the best deal possible. We walked out with 4 new phones and felt secure in our decision. Everyone from Ashely to the manager were kind and patient. We will be back when it’s time to upgrade. Thank you Ashely and the San Clemente team!