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September 2025 by Kristen S
Shopping for make up is out of my comfort zone as I am not very knowledgeable outside of the basics. Here comes Maya to the rescue, spending an hour with me patiently color matching and basically doing my make-up as well as teaching me application in the process. She compared different coverages as well as blushes and contour, and I am so grateful for her help! I could have gone to Target, but I would have likely been lost and unhappy with my purchases. I will definitely be back and requesting Maya!
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March 2025 by Nica Lampe
The staff at this Ulta are beyond kind and friendly. They are super helpful and have given me great advice on several occasions when I need help picking a shade or type of product. My one gripe is that the testers always seem dirty, messy, or are missing altogether.
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January 2025 by Aya (Lee)
The star is for the other employees at this location who were helpful to me, but I came in looking specifically for something from Clinique and i only really use their products but the employee at this section of the store was absolutely vile. First, i come in and she immediately goes to take her break as i was asking her for help. Second, I ask another employee for help and she informs me i can take 3 samples from this section and that it is 100% okay. I take one. So as the clinique employee comes back after maybe 15-25 minutes i ask her for help which again shes super unhelpful and rude, almost dismissive… and then she leaves so I decided with my sister oh I’m gonna grab my second sample. The employee comes up behind us and starts raising her voice and kind of yelling, saying “you cant touch this, and you need to learn how to ask for a sample. You aren’t allowed to touch anything here” so we look at her go oh okay and walk away… I will never shop at Ulta in person again this was the absolute worst way to end my day. I don’t mind asking for help at all but there is no reason another person should ever raise their voice in a customer service setting, or rather at all. Thank you and goodnight
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October 2024 by Kimmie
Ulta has an amazing selection - Including the Ulta brand products, which are really terrific. But the reason I am posting a review, is the staff. I recently got my haircut and it was too short for my liking, which made me very upset. However, the team at ulta remedied the situation as best they could and took very good care of me. I was impressed!
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October 2024 by Cori Connon
Very pushy and rude sales people. I was checking out, and as I really never shop here, I didn't want to give my phone number. She asked me for it and I said I didn't have a phone number in their system and I didn't want to give it. She asked did I know anyone with a phone number in the system, I said no. Then another checker comes over and asks if I want to give them my phone number!! So for the 3rd time I say no thanks I don't want to give my phone number. The original girl checking me out just looked pissed. It was weird. I wasn't rude at all, just firm. She didn't say another word to me and just handed me my bag. The rudeness, pushiness and high prices reminded me why I never go here.
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July 2024 by Tina
All for Stephanie, she is awesome. Gives great advice and is honest in her opinion. Love her!
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June 2024 by Joelle Khannakhjavani
While the variety is great, I went in there with a list of 4 items that they typically carry but they had none of them in stock and couldn't tell me when they were going to get them in.
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May 2024 by Jennie Brewton
Shopping at this store made me realize why I’d rather shop online. The stars are for the cashier who was great. However, the rest of the employees stood around talking and lacked basic customer service skills once I was finally acknowledged after 15 minutes. And this is coming from someone who never writes reviews and has been in customer service, so, I’m really patient.
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May 2024 by Ashley Salgado
This review goes out to Brooke! ?(Hair specialist)
She was so nice and completely underStood what I wanted. Came to her because I saw her previous good yelp reviews. Completely did a 360 on my hair. Love how it came out and 100 percent recommend!
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March 2024 by trang tran
My experienced at Ulta was really good because Daniela helped me out with my foundations and educating me on each brand. I don’t know much about it but she was very attentive and listened closely to me. She gave a lot of good information about which foundation is best for my skin types. It made my shopping experience so easier. The store was clean and staffs were really nice as well. Definitely gonna come back here.
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January 2024 by Chris
I came to buy some products for my girlfriend and I wasn't sure what to get. Sindi helped me out a lot and my girlfriend loved her birthday gifts. Definitely would come check out this location. Thanks!
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July 2023 by Kassy E
Traveling for work, and needed to pickup a few things. Upon entering the store, I was graciously greeted by an employee, Ximena, sweet and personable young lady. She let me know of the sales/ promotions in the store, and was quick to help me. When it was time to check out, the employee helped me enroll in the store’s membership program, which helped me save on some items and she also explained how the membership program worked, which sounds exciting, and I can’t wait to start shopping at this store more often. Overall great experience shopping at this location and a big thank you to the young lady Ximena! Thanks for the extra samples!
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May 2023 by Lisa Jameson
I was in the market to buy a host of new products (mascara, liners, lipstick, foundation, blush, etc.) and was lucky to have Lin to help me find just the right things. She spent over an hour working WITH me, helping me to choose things I was comfortable with. She offered up her expertise but was never pushy and even though she is a rep for Lancome, she suggested some products outside that line just to save me money. She helped me order a couple of things that were on backorder. We ended up giving each other a hug at the end of our time together. How often does THAT happen? Obviously, I am a very satisfied customer. P.S. Everyone in the story was very friendly.
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April 2023 by jack kapp
Always out of products no matter what day or time you go. Never have everything you are looking for
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December 2022 by Margo Christou
Ilana was amazing! Love love love ? her advice and wisdom about color and different options.
