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October 2023 by Kimberly Paddock
Staff was lovely but are you kidding me with the selection?Two entire rows for girls and not even 1/4 of a section for toddler boys. Being a boy mom we know boys section is severely limited compared to girls. This one takes the cake though, wow.
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October 2023 by Crystal Munroe
Super small selection for kid’s shoes. Not enough size options or color options compared to what this store used to have available.
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October 2023 by M Holten
I was looking at shoes in the aisle, only way to see them. I was asked rudely to go try on shoes in the back of store, and to not clog up the aisle….I’m one person! I said no, I have a sore ankle I’ll try on here….she then told me not to put the shoe box on the floor….because, wait for it, “it’s dirty” I told her maybe they should wash the floor. I was upset, strange person and strange policy. I guess I looked like a thief. 67 yr old !!! I went to Clark’s and had a lovely time buying 2 pairs of shoes . San Clemente outlet
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October 2023 by A G
Wonderfully helpful staff, great customer service. They work hard here, give these guys a high-five when you see them!
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October 2023 by Bhaumik Amin
Great customer serviceThe Manager and the team at the store is very friendly.
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October 2023 by Peter Sedin
Good shoe store with plenty of options for shoes, will be back for another pair or two.
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September 2023 by Savannah B.
Incredible store! Employees are amazing and the customer service is impeccable. Every time I visit this location I leave with a smile. I've visited other locations and none amount to the San Clemente location. The employees at this location deserve a raise for being so customer friendly and very knowledgeable about their products! Store is sparkling clean, product is well stocked, and just the general feeling of the store is up beat. Somehow I always buy a few more pairs than I originally planned to :)
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September 2023 by Samuel Hinds
Couldn't find anything I wanted, mostly slip on's
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August 2023 by Agustin Viveros
Everything is fine with the products. The problem is with an employee who was rude and disrespectful to customers. She disrespected my wife and my two year old son.
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July 2023 by azeducator 44
I like Sketcher shoes so that’s why I’m giving at least 3 stars, but the San Clemente Outlets store employees did not say one word to me, or offer to help me find shoes or take the three boxes I was juggling as I shopped in the store for 20-30 minutes. So, I put the shoes back and went to Clarks, where they not only acknowledged that I was in the the store, but also helped me find my size. I purchased 2 pairs of Clarks.
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July 2023 by Lauri Hart
Spotty availability of size 9 & 10s, otherwise clean, well organized store.
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July 2023 by Marcello Perez
Store ExperienceOn Tuesday Jun 27, I took my mom to purchase a pair of shoes. I have been at the store many times in the past and my last visit was late May and picked up a few shoes as gifts since I travel a lot and give them away to family. This time my shopping experience left me very concerned and somewhat upset at the same time. As I know the lay-out of store very well I took my mom (84 year old) straight to the Slip-ins shoes so she could pick the color she likes. Within a few minutes a very unhappy sales person girl showed up and she immediately said that those shoes did not qualify for the 50% off on the second pair. Ok at this point she got me by surprise but anyway I said thank you. At that point my mom asked if they had a pair of shoes she liked in size 8.5 and she responded somewhat upset everything is out here. The boxes under the display did not corresponded to the shoes on display however I figured it out and found the right size for my mom. Now imagine if you were shopping and wouldn’t it be so nice if someone welcomed you and ask you if you needed assistant with finding the right size? Just a simple greeting makes a big difference and makes you feel welcome to the store. After trying the shoes we proceed to pay for it and there was a person checking-out or the right register and my mom set up the box of shoes on the counter to the left register while awaiting for the cashier to finish with her previous transaction and the same Hispanic girl that was not friendly came around the corner like a mad pitbull and told my mom to step away (that she almost jumped the person that was 3 feet away on the other register). My mom paid no attention and just moved away. While this girl was ringing up the shoes on her register I placed my credit card on the credit card machine slot only to watch this mean girl take my credit card out of the machine and slammed it on the counter. At this point I confronted her telling that she’s being rude. She said she’s not and told me that I had inserted my credit card too early. At this point I asked her who was the manager as she replied: “I Am”. I immediately ask her for her name but she completely ignored me. As I was leaving she started yelling sarcastic phrases in Spanish meaning “Have a nice day and get out of here”.I understand people have bad days working for retail but you don’t have to be rude to your customers. As for myself and my family I don’t think on returning to that store anytime soon. I can always shop somewhere else.
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June 2023 by Lianne K.
I don't recall when I started wearing Skechers as walking shoes, but I can say that I've become hooked. They are my go-to brand, and I keep adding more styles and colors to my collection when I find something new and interesting. It's possibly bordering on an obsession now, but as a person who's more aware of aging feet and knees during this time of my life, comfort reigns supreme! And if that means a new pair of shoes occasionally, so be it.We were in the Encinitas area last month, and decided to visit the outlets on our way north toward home. After seeing the Skechers sign from the freeway, I knew where I wanted to shop. Their space is on the inside loop of the outlet mall, which I discovered once we parked. It's worth the extra walking to get to them.I'd wanted to try their step-in shoes, and was able to find a pair in my size in stock. Their sizing can vary, and I'm in between two sizes. Sometimes I have to special order a pair to be delivered, and sometimes what's in the store will work. This time I got lucky with the in-store option.When check out time came it was nice to receive a bag that doubled as a backpack, leaving me hands free once I caught up with our daughter and grand-daughter. I could hold the little one's hand and not have to worry about juggling the shoe purchase at the same time. Just a little added bonus.This store seemed to be clean and organized, with helpful staff members. It worked out great for me. I'd definitely return when in this area again.Forgot to take photos as I was focused on our granddaughter and keeping up with her.
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April 2023 by G Kawa
Nice store with a big selection of shoes at a discounted price.
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March 2023 by Michael B.
SENSATIONAL SERVICE ! We bought our first pairs of SKECHERS walking shoes in mid 2021 specifically for our 2 week vacation in New York. THEY WORKED ! When my wife needed more support in the kitchen during her long baking sessions we went to a SKECHERS store and bought a pair of shoes with extra support. THEY WORKED ! On Saturday we were on our way back to Irvine after a busy day in San Diego. We stopped at the Outlets at San Clemente to charge up my wife's Tesla Y....probably for about 40 minutes. In the meantime we headed upstairs to the retail stores. On a whim we decided to look inside this outlet store.....we were both wearing our comfy SKECHERS walking shoes. Later in the year we are heading to Italy and France for a 3 week vacation so new pairs of SKECHERS walking shoes were on our list. To our surprise they had a GREAT DEAL on offer.....buy a pair and get 50% off the 2nd pair. YOU GOT US ! We hunted around the long display racks looking for the right shoes. A manager named Jewel was extremely helpful when it came to the crunch.....finding the perfect shoes. I ended up buying an identical pair to the ones I was wearing....just in black this time. My wife had a much harder time finding what she thought was comfortable. With time running out for our car to be fully charged my wife found a nice pair of comfy black shoes with my help....and some input from manager Jewel. We paid around $114 for 2 very comfortable well made pairs of shoes. THAT'S INSANE !NOTE - Of course with over 22 million views of my Yelp reviews and pics in 2022 I can tell you what is great !
