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“Thanks to Mark at this USPS location, I always get exactly what I need done. He is always so generous with his time and his customer service, and helps me out whenever I have a question about packaging, or even packaged something incorrectly. I would highly recommend this spot to anyone, thanks to Mark!”
“Julie the owner now for a couple of years is one of the most kindest and helpful people ever! She is always ready to help with any questions you have and she has an uncanny ability to remember you after one meeting! Anything to do with posting this is the place to go! And she has a lot of fun items to buy from jewellery to candles and anything in between! Previous reviews are not about her but she is a 10 star ⭐️ and I’m picky about customer service!!!”
“Jason (new owner) and his staff have transformed an already great SMB postal services store by adding super-helpful concierge services for package arrivals, store-to-office delivery, and more!”
“I think we can all agree that UPS is a great shipping and printing alternative for many other places in a more smaller environment where people may want something done quickly and are short on time.
In my city, we have quite a few shipping locations for packages (like the 12x12x12 I sent out today). For me, this location is very close to where I live and typically has 3-4 employees working on prime shipping days. The process is quick, there's no b.s., and the employees are honest. The reason I chose this location today is because I wanted a dependable way to ship internationally - from San Clemente, California to Ontario, Canada. The package hasn't shipped yet (since I just dropped it off) but I have full confidence in this store and UPS's capable fleet of workers.
In terms of specifically this store, the layout is simple and the upkeep is very clean. Everything clearly marked and zoned-out into sections where customers won't run into much confusion. Great work. In the past, I have used this store for many things other than international shipments such as small batch printing and short-hand office supplies - mainly because I used to work in the plaza.
The only recommendation I give to customers is just be aware that the parking lot can be a hassle due to many other businesses needing the space, so be careful when navigating the parking lot in your vehicle and on foot. This is not something this UPS location can fix - this is just something I hope people considering when using the OCP at any time.”
“The team here has treated me so unbelievably well - they know me by my first name, always ask how business is going, multiple times now they have kept open late just to let me complete my orders. I really can’t say enough good things about them - I feel like they really have my back and personally care which is so rare today. Thank you all for your generosity, kindness and support! You’re the best! Keep up the amazing work.”
“I’ve rented trucks, cars, Storage units, and shipped things here. This is an all in one stop to get things done. Bill and his staff are excellent at what they do and friendly.”
“I've only had good experiences here and after today I thought I would spend my short waiting time to leave them a note. Here is why: -The staff is always super helpful and nice. -I got my passport here a few years ago with an appt. - super easy. - I walked in right at 5pm today and the doors weren't closed and they didn't turn me away. The manager was starting to close and asked how to help me with a weird shipping question. - this location takes debit and credit cards now! So happy that I was able to use this location again.”
“Once again I had a great experience. I had an address issue on one of my packages and Kimberly was able to locate it for me. Thank you Kimberly and Mark for working with me and for the quick correspondence!”
“I don't know what the hell these other negative reviews are talking about. I have had wonderful customer service here every single time I've gone in and even since the first time I've gone in. Max and Ethan are awesome and always friendly. I've never had any issues of them over charging or giving any attitude any employee in there.”
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“James here is SO kind and helpful. He’s helped me tremendously with amazon returns and massive sized items. He is innovative, helpful, thoughtful and has a great sense of humor. I come here from riverside county because the young men who work here (led by James) are always so quick, thorough and pleasant. Seriously they’re the quickest moving ups store I’ve witnessed.
Thank you to you all!”