Rocky Mountain Chocolate Factory is a delightful chocolate shop known for its premium gourmet assorted chocolates, sugar-free options, gourmet caramel apples, toffee, truffles, fudge, and more. Customers can enjoy hand-dipped fruits, nuts, pretzels, and cookies in a variety of chocolates, including milk, dark, and white. The shop also offers beautifully packaged candies, ideal for gifts and special occasions. Special requests for fundraising, corporate gifts, or catering for events are welcomed. While the chocolates are highly praised for their deliciousness, some reviews mention that the customer service could be improved. Customers have experienced a lack of warmth and friendliness from staff, with occasional delays at the register as employees engage in conversation. The displays of the chocolates have been described as adequate but could benefit from more refinement to enhance the inviting atmosphere. Despite these concerns, many visitors find the treats irresistible, with favorites including the English Toffee Caramel Apple and decadent fudge. The shop's unique combination with a U-Swirl Frozen Yogurt shop adds to its appeal, making it a great place for anyone craving a sweet treat. Overall, Rocky Mountain Chocolate Factory is recommended for those looking for delicious, high-quality chocolates and treats, with the potential for an even better customer experience.
Order fudge and a peanut caramel apple here. Fudge is absolutely delicious and have to fight the urge to eat the entire pound all at once. The Carmel apple was good but needed more caramel on it. The apple was fresh and crispy so because of the caramel being so thin, the taste of the apple overpowered the peanuts and caramel.
July 2022
I'm an employee at the nike store in the mall and Paola was very friendly in making conversation, and although I had already gone in a lot on my lunches, maybe now i'll do my breaks too :)
July 2022
Good Carmel apples my favorite is the cookies and cream. And the customer service is always good.
