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February 2024 by Kenneth Kraft
Excellent experience. The young lady working was very helpful and polite. Awesome facility, very clean. I highly recommend this place
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October 2023 by Anastasia Hansel
Soooo upset with ITAN spray.....I came at 7 pm last night for a treatment and THEY WERE CLOSED :(! I could NOT believe it!!! They are supposed to be open until 8 pm .....I was SHOCKED! When I come I always let them know how much I appreciate being able to come in the evenings and have loved that their hours have been extended to 9 pm. Last night I went a little after 7 pm and they were NOT there. I would like to be given a free month's use in return for a major disappointment. I am Anastasia Hansel. I always give them a ***** star rating......today it is a * one star rating.
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September 2023 by Shale Summers
I have been a member at Itan for quite a few years. I have always found the staff to be friendly and very informative. I look forward to going there and I love all the amenities. Perfect place for beauty. Marvelous facility!Services: Skin treatments
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February 2023 by Pamela Evans
Took away towels and Aqua bed service and raised prices. now the freeze membership $5 fee isn’t given back in credit. This location (San Clemente) is always kinda sticky dirty mirrors w tons of spray on them sticky floors. They keep the rooms dark so it’s not too apparent. The staff is always nice. Not sure I will remain a customer. Not sure the value is there.Services: Spray tanning
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January 2023 by Beverly
Absolutely love going!The spray tans look fantastic!I love the photo facials and the teeth whitening!! Everyone there is so nice!I wish I were there right now! ✨???
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September 2022 by Kate B.
It seemed ok the first day and as soon as I went into a pool. I became blotchy like a large birth mark on my body. It is awful especially being on vacation. This didn't last 2 days and I look ridiculous! My knees have 2 large orange circles. I did everything they said to do. Big waste of money and tip.
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September 2022 by Elisa G.
I came in last week to get a spray tan and signed up for the Yelp offer (or was it their August special ?) monthly membership for unlimited spray tans for $59.99. I think that's a pretty reasonable deal if I do it once a week. They have other services like red light therapy and the traditional tanning beds that will ruin your skin FOREVER so don't EVER lay in a tanning bed. It is the worst possible thing you can do to your skin!! It zaps out all of the collagen and elasticity worse than the sun does!!! The spray tans are great and I love the scent!! 5 stars for mystic tanning!! The directions are easy to follow once you get in the booth. The girl who works here will patiently explain. She's a doll.
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August 2022 by Viviana M
Kaylee is such an amazing employee-- she always remembers my name and my tanning preferences when I come in to tan. She also has helped me cover my new tattoo multiple times when I've come in. She's so friendly and always has a smile on her face. She definitely deserves a raise!Service: Tanning
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August 2022 by Viviana Moiso
Kaylee is such an amazing employee-- she always remembers my name and my tanning preferences when I come in to tan. She also has helped me cover my new tattoo multiple times when I've come in. She's so friendly and always has a smile on her face. She definitely deserves a raise!Service: Tanning
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July 2022 by Mckenzie K.
I love coming in to tan and get my weekly spray tans because everyone here is so nice and helpful! ITAN is by far the best tanning salon around and has the newest machines in OC. Thank you to all the wonderful girls who work here for making me feel so comfortable and answering all of my questions! So happy I discovered this place!!
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June 2022 by Gee F.
After being on the phone with Abby yesterday, she went through pricing and everything with me told me there was a seven-day free trial and at the end of that then if you decide to go ahead and join after the trial they process your credit card. I told her I was coming in today and I did. However she wasn't there. After listening to the new girl tell me all the rates and the different beds Etc, I agreed to the $79 package and as I'm swiping my card to get it on record in the event that I continue this after the week, it started to charge me right then. She got on the phone with her manager or the owner who apparently told her without the code I couldn't get the 7-Day trial even though her fellow employee, showed her where the codes were that she could just type in. But apparently the owner said no. I will not do business with anyone who does those types of tactics. Not only did they lose a potential customer but my friend was going to do this with me as well so they lost 2 potential customers just because of their failing to follow through with what they told me on the phone. Very poor business practice. Will never come back!!!
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May 2022 by Tiffany V.
I was tanning here for months with no problems except every time I went their, there was a new person at the desk. The staff was always nice until I went one day to tan and Amber ( Autumn) not sure her exact name was so rude and her comments inappropriate and nothing to do with tanning literally made me not want to return. To make things worse she said she was one of the managers. Now I see why all the other staff leaves. I canceled my membership from a terribly run tanning spa. You are suppose to go there and relax and get a tan not harassed. Find another salon where kind and friendly is the attitude.
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May 2022 by Victoria B.
Autumn Regional Manager wasn't helpful and made me explain myself in detail to blame her team that lied to corporate. Which was it if you can't own your position why do you manage a team? Apple doesn't fall far from the tree. Worst customer service ever. What a messy corporation.
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April 2022 by Deanna W.
Raquelle (sp?) helps me all the time when I go into use the Versa and she is awesome! Always knows who I am and pulls me up on the computer and I don't have to tell her anything. I always get great service from her and she is super nice and friendly. Great employee!!
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March 2022 by Stefanie C.
We love iTan San Clemente! Always clean Staff including manager always friendly and fabulous! 5 Stars always!
