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“I always get here right before they close, it's such a small branch office. They are very nice and cashed my money order. It's hard to get them five stars because it's so basic here. It's convenient though even though it's in the world most dangerous parking lot.”
“Received a letter from Bank of America regarding monies I had left in a inactive account. The letter stated for me to call an 800 number to claim monies owed to me or the State of California would put it in the general fund ! The letter was very official with Bank of America letter head and logos. I've never dealt with BoA so I decided to visit the nearest branch to me in San Clemente on Ave. Pico, where I entered a beautiful branch inside and was greeted by Marcus Guerrero. This branch happens to be a business bank but Mr. Guerrero stated he was happy to assist me with the letter I brought along. After a few minutes searching hIs different systems I was nowhere to be found ! So he called his security department and they claimed it was a scam, which we suspected all along ! Mr. Guerrero spent 20 minutes assisting and providing 5 Star Service ! Special Thank You Bank of America Zirahuen (Marcus) Guerrero Relationship Banker”
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“Just wanted to say thank you to Aryan the brach manager for helping me with my account issues He was both sincere and helpful in resolving my issue Ask for him if you want to experience what true customer service is at a bankThank again!”