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March 2024 by Miriam Alvizures
Quick, Fast, Easy. The staff was very friendly was able to walk in get an assessment and had nail removed and repaired. Out in a couple of minutes. I definitely recommend.
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March 2024 by Janelle Eggers
These guys are awesome. I had a metal on metal brake and knew I may need a new caliper. They replaced my brakes and rotors was able to fix a pin in the caliper! Yay. They could have told me I needed and new caliper but nope they took care of me!!! I am a forever customer!! We have taken our cars to them numerous times and they always treat us this GREAT!
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December 2023 by ashley hirchag
Good service
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December 2023 by Cole Altuzarra
Shop was completely empty - not busy at all. Had to leave the car for a tire plug that should take 5 minutes. Called us 2 hours later to pick it up. $60 dollars. Not going back here for anything
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October 2023 by Scott Sailers
What a bad experience here. Was at an appointment nearby and when I came back out to my car I have a notification of low tire pressure. It was at 20 psi.Did a quick search and found this Big O tires. Limped in with 10 PSI, obviously needed some help. I apologized to one employee for parking in front of a bay due to the flat. He said nothing in response, just a glare.I went inside and waited my turn and explained I likely needed a tire plugged. The bearded guy behind the counter told me they were busy and they could get to it around 6PM. It was 12:30. He wanted me to wait five and half hours for a 10 minute repair. I explained it wasn’t really an option to leave the car since I live 45 minutes north. He made it clear he didn’t care.I went outside and the original rude employee was there moving a car. I apologized again for where I parked and said I couldn’t believe it would be 5.5 hours to plug a tire. He screamed “We don’t plug tires!” Just so incredibly rude.I didn’t say anything in response because now I needed air to at least drive somewhere else. Luckily another employee filled the tire with air so I could move the car and leave.I ended up at Fonseca’s down the street where they were also busy but I was treated with kindness and respect and had my tire plugged in about five minutes. What a difference in the attitudes here.I don’t live in SC but I’m am there twice a week and have many friends there so I will make sure and share this experience with all of them and I certainly would never give this poorly run location any of my business.
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October 2023 by Shelley Hall
My first visit to this Big O today when all my tire pressure sensors showed underinflaton. I recently bought this car used, with nitrogen already in the tires. They were able to get me topped off and on my way in minutes, and their tech even cheerfully helped me reset the pressure setting in my car. I've always been happy with service from other Big O Tire locations, so I am delighted but not surprised to have a good experience here.
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October 2023 by Jay King
I came in close to closing time with a flat, but they were able to squeeze me in and get me on my way. Professional and hard working crew.
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August 2023 by EM BE
I am a patron of Big O tires. I support a big brand vs a mom and pop garage because I believed I’d have the opportunity to visit any Big O tire and have a similar good service experience. The San Clemente location was a bad experience. I went there at 7:30 this morning to ask them to check my fluids as I was about to go on a road trip. There were two employees in the garage with 3 empty vehicle stalls. One employee was smoking a cigarette, chatting with the other employee that was fidgeting with a tool box, and organizing a counter near the tool box. The employee with the cigarette said he could check my fluids if I left the vehicle with them today. He said they were too busy to look at it at that moment. His statement seemed to contradict my observations.
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August 2023 by Amanda Greer
Had a great experience. The office staff were so friendly and the price I was quoted was affordable. They gave me status updates and got me in and out quickly with an appointment. Thank you Big O Tires!
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June 2023 by Chris Chamberlain
Got a flat went to Fonseca tire and they didn't have the equipment to take my tire off so I drove to Romoma tire they had the proper tools and didn't even charge me to put my spare om. Thank you Mark ! Good lookin out
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May 2023 by Andrew Bagdan
They overcharged me for tires and then gave me a $1800 estimate to fix things that really don't need to be done I really don't think I would recommend them to anybody
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May 2023 by Shades M.
these dudes are awesome! helped a girl out in need after some stole all 4 of my tire valve caps. they replaced them for me and filled my tires with air and didn't even charge me! so sweet! very appreciated especially after being bummed out when i realizing someone had stolen all 4 of them off my car. thank you again to the gentleman at big o tires your kindness and help made my week. :)
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April 2023 by Russell W.
Excellent experience! Friend and I were driving north to a Lakers playoff game when our tire blew it on the freeway. We got the spare on but needed to repair the tire fast to make it to LA in time for the game. Big O got us in and out quickly - approximately a 30 minute turnaround. Made it to the game in plenty of time thanks to their fast service. Shout out to Ryan, Ronald, and Giorgio for helping us out FAST.
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April 2023 by Lisa MacLean
I have been going to this Big O Tire location for several years now, and have always felt they treated me with respect and courtesy. They explain what is needed for my car and what is recommended. I never feel any pressure to pay for more services. They also keep me informed as to the progress of the service and call me in a timely manner when the car is ready!
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April 2023 by chad vogtman
Always great service. I don’t write reviews after 1 time visits. Have been there several times now and service is consistent. Have been honest, without up-sales, timely as could be expected, and even give discounts when available without providing it to them. Will be a repeat customer.
