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February 2024 by J K
Picking up a car that was towed can be a stressful situation, Joann ishelpful and accommodating and makes things easy breezy with a fair affordable rate and efficient service.
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January 2024 by MichaelAngelo Antoci
Driving 90 miles an hour in the pouring rain swerving through lanes almost causing accidents on I5S at 7am
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November 2023 by James C S.
Broke down in work truck on I 5 Had a tow truck to us in less than a hour Towed us back to Oside Thanks. Good service
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November 2023 by Mara B.
We were in a car accident on frwy and AC Towing took great care of our car and needs. Body shop totaled it, and they took care of all the details- made a nice quick smooth turn over with paperwork! Thank you for handling everything AC Towing! TC an Paul were exceptionally helpful thru it all.
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September 2023 by Dave N.
I was rudely cut off by one of these tow truck drivers while entering San Clemente Outlets. He was in the lane that can either go to Chick fil a or to the mall. You are supposed to yield to your right, he didn't and without any flashing indicator, abruptly turned into my lane, if I didn't stop the tow truck would have run over my hood. Idiot driver. Gray hair, gray beard and no brain. I wouldn't trust this idiot with my vehicle nor would I recommend anyone else. He also gave me a parting middle hinger when I followed him into the parking lot, but what do you expect from a three brain cell idiot.
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June 2023 by Christy Cole
I wanted to Thank You so much for getting my Husband and I, off the 5 highway today! You went Above and Beyond! I Trully Appreciate You!!
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June 2023 by Jesus Castanon
Police towed electric bike and they didn’t say anything about hold days and they don’t want to give it really bad service stay aways from this this company I warn you guys don’t use this company for anything. Wish I can give negative starsService: Special vehicle towing
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May 2023 by Alfredo Lara Jr.
Besides the fact no one wants to have their car towed and pay these really high fees. Just dealing with this company for what they are, a tow company that took my car for the police department, they were professional and respectful. I called and got the price and it is what it is. They were never rude or mean to me and at the end of the day that’s all you can ask for.Thank you but I hope I never have to deal with another Tow Impound Lot ever again.
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May 2023 by Dakota Skyes
The owner of this company must’ve had someone with a nice truck steal his woman. I wish nothing but fatal car crashes and unfaithful partners to everyone working at this establishment taking the vehicles from people living in them. A truly disgraceful professional
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March 2023 by KK SW
TERRIBLE!!!!They didn't answer the phone or call back.
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November 2022 by Phoebe K.
This place is not compliant with the law and they take advantage of consumers who's vehicles were impounded. They refuse to release personal property with a signed letter of release with photo of DL from the registered owner who currently lives in Texas. They refuse a notarized POA to release JUST the personal property in the vehicle. At this point, it's obvious they just want the vehicle(it's a very nice car) and my belongings inside the vehicle. I have filed a formal complaint with the Department of Consumer Affairs regarding the matter and am currently seeing help from an attorney to sue this towing company. The registered owner and I are currently working with an attorney on a letter to demand the release of the personal property. If you can help it, do NOT do business with these indecent people.
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November 2022 by Regulus V.
They are so helpful and respectful so easy to find a place is so sad the the car is total wrecked but im ready to pick it up by this week
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November 2022 by Jared Ruth
This morning on the 5 southbound near Estrella there was a single car accident due to the rain. CHP and a tow truck had already arrived at the scene and were moving the vehicle off of the road. Suddenly this AC Towing truck came hauling down the shoulder doing 60mph and decided to try and cut behind my car and nearly crashed into me even though there was nearly 20 feet of space to pass on my left side. Once he got to the accident he realized there was no reason for him to be there and left the scene. I understand that moving cars off the freeway is important, but the freeway was stopped and they were already taking care of the issue. Not very smart of a towing company to nearly create another accident by driving recklessly.
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August 2022 by Hannah L.
The lady that works here is EXTREMELY RUDE. I would never recommend a service with workers that treat other people this way. Very unprofessional. There are plenty of other towing companies to use, I'd find another company. The lady that was rude name was Joan or Joanne, she needs a different career and maybe she'd be a little more pleasant. Long story short don't use them they are rude with zero customer service capabilities.
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July 2022 by Kristen G.
I've had to have 2 cars towed (unfortunately). They arrived VERY quickly to help us out of a tight/stressful situation. Nothing worse than being stranded in a disabled automobile! But they were quick and responsive and made a bad situation a little better. Also handled our classic automobile with the utmost care to avoid damage!
