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January 2024 by Tushar Malik
I called the store and the manager said she wasn't willing to ask her teller for the foreign currency exchange rate and I should call the 1800 number which was not provided to me. I called the local chase bank instead and their manager gave me the rate without have to ask. Customer service matters, I ended up going to chase.
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October 2023 by Bgmail
Understaffed and rude people, wells fargo is on the decline folks
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September 2023 by PRAKASH JP
Thrilled with my new Wells Fargo account! "Thanks to Afwan Khan Mohammed, opening my Wells Fargo account was a breeze! His expert assistance, patience, and personalized guidance made the process seamless. A top-notch experience I wholeheartedly endorse."
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April 2023 by Jessica Cervantes Perez
Horrible service from the manager lady... inconsiderate about large check deposits even after they're verified from the source. Can't even get $50 cashback from $10,000.00 ridiculous
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February 2023 by Kendra Livingston
Elizabeth was incredibly helpful in assisting me with a rental payment direct deposit, and even provided me with additional resources to simplify the process for future payments. Thank you for a fantastic customer experience!
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February 2023 by Hector Armando Alfaro Jimenez
(Translated by Google) They speak Spanish?(Original)Hablan español?
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January 2023 by Kendra L.
Elizabeth was incredibly helpful in assisting me with a rental payment direct deposit, and even provided me with additional resources to simplify the process for future payments. Thank you for a fantastic customer experience!
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January 2023 by A
Waiting for 15 minutes to open a checking account only to be told I needed to book an appointment online. Tried to book online but there were none available. At all. Booking wasn't even an option.
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December 2022 by Scott R.
Funny, this bank has decided to charge long term customers for not having $20k in deposits to prevent $300 of annual fees for their Premier Checking accounts. They used to have qualification/no fees based on both loans and deposits. Now you must have cash in their bank to prevent these fees. It is interesting that this happened after the rise in rates. Guess they want to treat their long term customers as disposable after 30+ years. Hope they get what they deserve. Plan to switch all my cash accounts to Fidelity with my 401K since fees are free. They are disconnected with reality. So sad.
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December 2022 by Noona T.
This bank branch is probably one of the worst, nobody ever around to help you out when you come in. Be prepared to wait forever to get anything done, there is only 1 person available in the service window. If it's not so convenient, I would have gone to a different one. But, other branch will probably just as bad or worse.
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December 2022 by Jeffrey P.
Wells Fargo has been my bank for as long as I can remember... All the way back to the days they bought first interstate bank. So I had a complicated transaction today in the San Carlos branch, and a very nice young man named Afwal stuck with me longer than he should have had to, as I figured out which denominations of bills I wanted. He was so professional, poised and kind that I was inspired to write this review.Hats off to Afwal! Please give him a raise. I suspect if he stays at Wells Fargo, he will soon manage his own branch.
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November 2022 by Alan L.
Called for a notary and Abe Artmann fit me in. Perfect service. Thank you. Highly recommend this branch for their customer service.
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October 2022 by Fred
I visited the branch about 3 months ago and stayed on the line for teller. My request was handled with Mrs. Zahra smoothly and perfectly. She helped me with all I needed to know about my request and transaction and guided me with different options.Thanks so much.?
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May 2022 by Matty
Served me just fine. But I watched bankers and tellers ignore a disabled customer by the ADA accessible window the entire time I waited in line. Absolutely outrageous. I watched bankers walk by the disabled customer and no one helped her until I asked them to serve her before me. I’d never return to this branch.
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December 2021 by Huseyın G.
Bad service! I have been waiting for 1 hour to talk to the banker for a simple transaction.
