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“Great customer service, reasonable prices. Not the lowest but close.I got a torch here and the ignition button stopped functioning. I called and they let me exchange for a different torch only paying the difference. I really appreciated the flexibility and the effort they put in to make it right.By all means I think the customer service far out weighs the tiny price difference especially since so many people can get things online for so cheaper. Happy to have bought from them and I will continue to do so as they are a good small business.”
“The customer service here is A-1 They are always kind, courteous, inviting, most of all honorable. There was a situation one day, where I gave them too much money, and I hadn't realized, when about to walk out, they stopped me and told me I gave them too much money, then passed me back my money. Their products are always fresh and prices are fair. The shop is neat and clean. I definitely recommend this smoke shop.”
“So I just left and the lady that worked there was super friendly and super helpful!! And even gave me really good advice how not to get sick...I would recommend this smoke shop to anybody!! Thank you”
“Great employees, nice and efficient! Just a question for the owner if he sees this, what's your return policy on unopened edibles? Bought two of the same kind, only opened one, tried it and didn't like it much.”
“Did online ordering. Took 12 days from order date to receive product with their Id check system as a added step you have to take after the fact. They did however have the item i needed under msrp and under other current available sales around the country and free shipping.”
“Thank you to the lady named Lucky at the front for helping me get what I needed swiftly and courteously! Thank you so much and I'll definitely be back when I'm in the area ?”
“I had a great buying experience. I came in here looking for a simple bong, but I was instantly sold by the charming owner of a beautiful piece far beyond my initial budget. I love it and it was worth every extra penny.The first piece I bought here actually had a broken percolator, but I brought it back in the shop next day. The man who runs the shop quickly provided us an exchange. He was cheerful and kind. I will be back for all my smoking just to see his smile again. Would recommend!”
“Couldn't find a glass tank replacement anywhere on this side of the Bay Area, not even at actual Vape specifics shops. This guy had replacements, coils, and everything else you would need in case of an emergency. Great price as well. I had purchased 2 pieces of the glass for the tank and accidentally left one behind. The man didn't realize that the case he gave me was the empty one. Simple mistake, he was so helpful and gave me my other tank. Great business and would recommend to anyone needing a last minute solution.”
“Steve was amazing, a few weeks back I bought a Smok RPM lite from these guys, through no fault of their own the device broke. I called them up and asked if there was any chance at repair. Steve said come on in lets see what we can do. After taking a look at it he stated that unfortunately the device was shot but he was more than willing to make an exchange for a similar product. Offered me plenty of exchanges for different products but in the end I went with a new pack of coils and juice for the mod that was in my car. Pretty much the price of the RPM device itself. If you have any doubts about the customer service here, let this review speak for itself. Steve was incredible, knowledgeable and kind.”
“Been There Forever And The Cigar Prices Have Always Been The Best, They Do Piercings On The Same Day And They're Very Clean... Nice Cashiers And They Make You Feel Like A Relative And Very Nice...”
“Overpriced compared to where I usually go, but I was in a pinch and the gentleman there was kind and helpful. They had what I needed and I'll return if I'm in a pinch again.”
10AM - 11PM
411 Lathrop Street 411 B, Redwood City
Vape Shops
“Wooow nice please congratulation to the new owner I like how he fix this place and nice costumer service. Really recommend it. They sell vapes and juice for cheap price and affordable. Try them out.Note: First thing I thought they don’t have parking spot and just found out they have little entrance for parking next to it. Amazing ?”
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“Best smoke shop in the bay area!!! Best service, best owner that I’ve know for 21 years. Support this place guys. The prices are awesome, the service is awesome, and the products from tobacco products at Cigars and More that’s the same owner, to all the products in Dabit, are top of the line!!! Ronny is an awesome person and so are all his employees!!! ???❤️❤️❤️??????”