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“Not only is this post office so convenient from the Delaware St one, it has the nicest staff working there and they’re hard working at best! Always busy whenever I visit there.”
“I run a small business from my home and I go to this post office branch weekly to do large mailings, send priority packages, etc. The staff there are ALWAYS so helpful, patient and pleasant.The customer service has always been excellent and professional and they treat each customer with respect and courtesy. I would go out of my way to go to this branch because of the staff alone!”
“Re:Service at 329 Primrose Avenue, Burlingame CA 94010 is excellent, professional and friendly. I was greeted with "Good Morning" and an apology for the wait which was at most 5 minutes. The man that helped me was immediately able to locate my package and I was on my way.”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“We went to apply for passports today because we didn't speak English, and the service at the front desk was very patient in helping us, so our family of five got it done quickly. Thank you to the post office staff for your help! ??”
“I Love this USPS branch. Can't say enough good about them. They provide expedient kind and helpful service to Mom and Yours Truly- (that's "me" for you millennial whippersnappers who don't know any Before Turn of the Century English ;-)). Been going here for atonna years, they never fail to satisfy.”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
“Paramjit is awesome - and her coworkers, too! Don’t know what everybody else’s problem is, but they’re polite, courteous and they do the best they can! This is my go to place lots of parking, what more could you ask for?”
“I'm incredibly impressed with the customer service I experienced here. The team, including the supervisor, went out of their way to help me locate a package essential for a significant life event. Thank you so much! I'm truly grateful!”
“Usually has 2 windows open and a mailbox inside.Another mailbox and a Express Mail box are located steps away on Woodside Rd.Office closes for lunch from 1:30pm to 2:15pm!”
9:30AM - 12:30PM
3875 Bohannon Dr, Menlo Park
Post Offices
“It’s okay. I like the ones that have the self service station as it’s much easier and this one does not have one. Still able to do what you need but be prepared to wait and stand in line for a good period of time.”
“Alicia was Awesome to everyone. Do they know they have a homeless guy in front..?? (..wearing a ? tutu..talking to himself..)? I think he needs housing & help.. Hello Menlo??”
“Came here to mail something across the country. The post office is tucked away in building 6 and you have to enter through a back entrance. Luckily I had asked another employee where to go and gave me a tip that it was in a building that looked like it wasn't open (haha). Once I was in the building, the signs were super helpful. The post office itself was small but it had everything you needed. The woman working there, Thu, was super helpful and even helped me figure out what box to use in order to save the most money. She even helped me with packaging too. Overall great service and I'm glad I am close to here for any mailing needs. Avoids the usual long lines for sure. FYI: there are no self kiosks so you will need to wait. However, it doesn't seem like a very busy office to begin with.”
“I can't say enough good things about the United States Postal Service! They have been consistently reliable in delivering my mail and packages. Their staff is always friendly and helpful, and I appreciate the excellent customer service they provide. I have complete confidence in USPS to handle my important mail securely and promptly. Their commitment to service excellence makes them my go-to choice for all my mailing needs!”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
“Visited today, and the women behind the counter was very polite, efficient and helpful.
She was working alone, but quickly worked through the queue of customers, each with a happy greeting and pleasant demeanour.
Thanks!”
“Some of the most nice and fast, kind postal employees ever. Thank you!!
Folks posting one star reviews do not have an idea of what bad service looks like.”
“Got my passport application done in 10 minutes. There was no wait. Tessa was very nice and explained everything very clearly. She also watches the line, when there is a shortage of staff, she rings the bell to make sure customers are served promptly.”
“This post office was clean and well supplied. The staff was courteous, knowledgable and efficient but as usual for post offices... short staffed. As a family member of a retired postal worker, I am aware of how they pile on the tasks and every task is timed and scrutinized. They did a great of helping everyone in line.”
“The previous review about the passport service is miss-leading. They DO allow passport service in the branch. We went to East Palo Alto office but was asked to return here today. It actually has less waiting time comparing with other usps office.”
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“One of the best USPS I have been to. This time the recipient address given to me was wrong, and Helena was super helpful in catching this issue and helping me find the right address.”