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October 2023 by Carson Predovich
Edit - wow, the employees are so rude. While getting change for my purchase, I asked if I could get two $10 bills instead of a $20 and the guy told me "you'll get what I give you", and proceeded to give me a $20, despite there being a full stack of 10s in the drawer. I said "really?", and he said "this isn't a bank" and the slammed the drawer shut. I've never experienced anything like that at any other grocery store. They don't care about their customers.---Never enough cashiers. Line regularly takes 15+ minutes. 3 of the 4 self checkout machines are also broken.Some cashiers they do have are very rude and not friendly. Also they have no hand baskets and very few shopping carts.Could be a nice grocery store if they hired more employees.
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September 2023 by T Y.
This used to be my go-to Lucky's location. However, I don't think I will be returning. I went there around noon today to purchase a few items. there were 4 self-check machines at check out but only 2 were open. The employee who was supposed to help the customers at self-check was too busy talking to his coworkers about something nonrelated to work at all. There were 2 customers before me in the line with 2 having difficulty paying at the machine. No one helped. It took so long so I decided to go to the only open cashier.Guess what? The cashier guy, the guy who helped with bags, and the self-check worker were all super busy having their chitchat! They had no intention to help customers but just kept talking and laughing. There were other upset customers trying to express their feelings but they didn't care. I left and came back to customer service because there was a price discrepancy. No one was working at the customer service station. The guy at the self-check said: well you have to wait for someone to come. After a few minutes, the only cashier at #3 was yelling for his station: What's the problem? I said: wrong price, they said, you have to get in the line and wait. Then it was another round of waiting and hearing them chitchating. Oh well, I will stay away from this Luckys until they can hire something who's competent and has the right working ethic.
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September 2023 by Hella Game
Always seems to be "issues" with the self checkout machines. It ends up taking forever to get assistance from a manager to clear up the error on the computer. Seems to be a consistent problem. I try and save time by using the self checkout but end up wasting time waiting for assistance. Lesson learned, go through the checkstand with a real clerk and get it done right the first time!
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September 2023 by Dylan Thomas
Whoever made the turkey chili today is amazing! It’s legit so good
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August 2023 by Margaret W.
When I went to the deli counter today, I was told the employee for the deli counter would be back in an hour. I mentioned this to the cashier on my way out and was told employees don't cover for each other! Maybe I should shop at Safeway!!
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August 2023 by Maria Ledesma-Kap
Great place! Has a good selection of various brands at good prices. Found the Ramune marble drink there though it was in the mexican/ boxed food aisle and not in the carbonated drinks aisle. Lots of selection when it ccmea to instant noodles and has a better price compared to other stores. Clean and organizes with ample parking.
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August 2023 by al monster
It is a very basic grocery with average produce. You won't find any specialty products here. Mangos are considered special here.Updated 2023. It is still here and looks even more run down. I rarely very go here any more. Lowering to 2 stars.
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July 2023 by Alicia H.
A big shout out to the bakery lady who baked the chocolate dipped macaroons. My husband spoke with the lady baker and she was very pleasant and she made the BEST chocolate dipped macaroons ever!!! She definitely deserves recognition as her macaroons are AMAZING!! Go girl! You got baking talent!! Where are the Macarons?!?! Haven't seen them at the bakery lately?!?!?!
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May 2023 by Kirk G
A grocery store that is clean, well stocked, well lit and has abundant parking. The shopping center itself is showing its age so I hope this asset can renew itself.
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May 2023 by Steve Hunsader
Aside from the latter part of a holiday, inventory is always more than adequate. Great selection of products, and Milk choices plentiful. The Orange store should take lessons on stocking from you. Thanks for being there when I need you!
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May 2023 by Michelle Chapman
Nice variety of goods and merch and the staff is always smiling!
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February 2023 by vicky morrell
Was overcharge by $15. I told the clerk it was wrong, but she didn't look, so I paid, checked my receipt and had to go thru to get money back. Then the clerk was rude to me.....not my fault. Also, the store stinks like rotting meat!!
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January 2023 by ginger Robertson
This place has the rudest employees they have a 4 digit code for the bathroom I couldn’t get it to work and instead of offering to help one woman said it does work and walked right by me, and then a woman in the checkstand said hey it’s the only code we have. Rude service . I’ll never shop at Luckys again.
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January 2023 by Kaiserguy G.
Have been coming here for years, but then noticed people walking in and out a lot without buying anything, just grabbing food bread rolls etc.Then I realized oh ok they are feeding the people hanging around outside. Four men where having a sit down pick nick near the shopping carts when we arrived Laughing and talking very happily, I thought what a strange site to have a pic Knick next to home depot and lucky son the sidewalk. So we go in to buy only a few items The ugly skinny white dude with the scraggly beard was super nasty, we asked about a high price, he says nothing free here, I was shocked, in big bold type is the price then down below in small print it says per lbs. We where just glad not to get got in this bait and switch. Many elderly shoppers or Moms would never notice. We only bought 3 items so I was very aware. And totally shocked we went back to double check the price. As did the cashier who was not surprised at all.
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January 2023 by Lani M.
I've been frequenting Lucky for a while now. One of the things I appreciate about Lucky is its convenience - there are always self-checkout lines available, which is great when I'm in a hurry. Additionally, I've found that the store is rarely overly crowded, so I can easily get in and out without having to deal with long lines or frustration.One of my favorite things about Lucky is their $5 shrimp cocktail. I've gotten it multiple times and it's always really good and well worth the price. They have a good selection of other items too, and I've always been able to find everything I need for both lunch and dinner. Another plus is the ample parking available at Lucky. It's always easy to find a spot, which is a big deal for me since I hate having to circle around trying to find parking. Overall, I'm pleased with my experiences at Lucky.
