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December 2023 by Joan K.
The owner Fred is great he tells the truth and doesn't try and sell you some thing you don't really need we have been going to him for years since he's been in Redwood City
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August 2023 by The Dawleys
Always great service, helpful, honest, and competitively priced. He’s worked on my family’s auto’s (3 generations) for over 30 years. It’s hard to find a excellent shop- look no further!
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May 2023 by Ginaeli Wegner
You can TRUST Fred!I asked Fred for a second opinion after Dealership quoted 5K for an important job needed to be done - replace water bypass housing (hose, coolant, thermostat, and pressure cap).Reason: water bypass housing leaking coolant.Fred found NO coolant leak!Free of charge.I’m good to drive across CA to attend my daughter’s graduation in 2 weeks!Fred had a busy day, but he checked my car knowing how this was important for me.Many thanks!I feel so relieved!
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January 2023 by Susan S.
I asked these folks if they could replace my Cadillac ATS CUE glass plate (damaged and scratched galore) with a new screen. (The device has not functioned for over 3 frustrating years). After providing me with the most reasonable estimate, I scheduled the appointment for 8:00 a.m. on Tuesday, January 24. At 11:00 a.m., my vehicle was ready for me to pick up with the new CUE screen. What a delightful experience. They even re-packaged the damaged screen so I could safely recycle it. Five stars plus!
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July 2022 by Paula Edmondson
Image Auto cares about their customers, is always considerate, knowledgeable and honest. Prices are fair and in the 5 years I've been a customer, I've never been disappointed nor taken advantage of. Thanks Fred and Team for all you do.
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May 2022 by Capt. Ron Woodhouse
Had them check my U-joints to see if they were worn
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April 2022 by Ethan Wong
After Market Brake Caliper Cover Installation for Honda Civic 2020
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February 2022 by Shereen R
V was excellent and professional mechanic. Thanks for your honest and kind and quick help! I had a check engine light and he helped me out very kindly and my car was fixed after clearing the engine light. Very knowledgeable and calm and kind! All you can ask for in a mechanic. Thank you.
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October 2021 by Jps W.
Joe and Fred were really helpful with my car and quite funny too. they did a great job on my car will definitely return
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September 2021 by Danny Nicolosi
I have been taking our family vehicles to Image auto for 10 years now. The owner Fred is very great to deal with and trustworthy. He works on everything including classic cars.
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February 2020 by Buddy Shoe
Finally people who get it!! Good troubleshooters, good communicators. Just good people.
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December 2019 by Jose Padilla
Love that shop
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October 2019 by Gennis L.
These guys are a breath of fresh air! A mechanic you can actually count on to provide an accurate assessment of your vehicle and provide services at a reasonable price. We were thrilled to have our vehicle back in no time flat. Would definitely visit again!
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August 2019 by Miranda S.
Dishonest auto repair shop. I've taken my car there and spent thousands of dollars (enough to buy a new car) on numerous repairs and replaced just about every part of the car, yet my car would act up again in a month and hence they fixed everything but what my car needed. I was also charged $250 once for someone to replace just the side mirror that cost $50 online and took 15 minutes to do... Ridiculous. If you seem unknowledgeable about cars they will use that to their advantage. Beware of unnecessary extra work. Get a second opinion before considering expensive work here.
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July 2019 by Don E.
Fred diagnosed what was causing the tire warning light on the dashboard to remain on constantly. He indicated via email that it may be related to the tpms. Sure enough, he was right on the mark. He had the part on hand to replace the problem one and programmed it after installation. Work was done in minutes. He also explained how the tpms works for newer cars going forward. Great friendly knowledgeable service. Thanks, Fred
