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March 2024 by Christopher D.
Jim and Niki serviced my Kawasaki Vulcan Classic 1600 (2006) from 2016-2022. The bike was a "garage find" when I purchased it in 2016 with 1200 miles on the clock. Jim made some modifications as well as performing general services. The maintenance I received on my bike from this shop gave me confidence in the bike's performance and reliability. Their prices were reasonable. CRST is a well run and highly skilled shop.
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October 2023 by Bret B.
Adjusted my suspension last week. Fast and efficient. Answered all my Qs and let me record his instructions so that I could refer back to it.
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September 2023 by David P.
Catalyst Reaction Suspension was great, extremely knowledgeable, and professional. Service was done in record time while I waited. Jim even tuned my suspension and took the time to show me a few things I did not know. As they say, knowledgeable is power, and Jim have it all. I am a customer for life. I recommend his services. You will not be disappointed. Thank you Jim.
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August 2023 by Jakesanity D.
I'm so glad there's a local motorcycle suspension specialist here in the bay area! Highly recommended if you need a tune up for your bike suspension. immediately noticed the difference before and after, before i feel like the bike and i is not as 100% one. Right after the tune i feel the bike corresponds immediately, its more planted on the road/ground specifically on leaning in the corners. Tuono660 factory.
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July 2023 by Justin Fairchild
Absolutely professional. Would 100% use again. A really quick turnaround and extremely good communication. I highly recommend you go to them for your bike needs.Services: Electrical repair
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February 2023 by Edward L.
I brought my bike to the Ducati dealership in San Francisco. They kept it for five months told me I needed a motor or new engine cases they charged $3500 to release my bike after their failed repair. I did not know what to do until I found catalyst reaction. Jim fix my bike in 10 hours. Had it back to me in one week. I did two back to back track days, rode it hard the bikes is Perfect now.
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August 2022 by James M.
Came in to have my Monster 1200 suspension set up for me. What a difference! Jim and Nicole were super friendly and I was in and out in under 15 minutes. Highly recommend anyone looking to get a proper suspension set up to schedule an appointment. Bottom line: Fine staff and excellent service by very knowledgeable people here.
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August 2022 by Michael Mesaros
Great shop. These guys are my go-to for maintenance and repair for my beloved motorcycle.
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August 2022 by Derrick Lee
I always feel better when Jim and Nicki are at the track.They’re like a safety blanket for track junkies. Not only do they do an excellent job dialing in suspension but they help out with a multitude of issues from what tire pressures to run to general mechanical issues.They’re an asset to the community!
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June 2022 by Levi B.
So about three weeks ago I had my suspension upgraded by Jim , Nicole and the fine staff at Catalyst. Now I would have written this review sooner but I love my bike so much now that Ive been riding everyday since and haven't had time. They were fast and worked with me to for scheduling The quality of work there is probably the best in the bay area if not Cali. Even taking your ride for a $40 suspension set up is awesome. You'll ride away amazed how much better the bike feels. Jim is known for setting up bikes at professional race events all over the state Cant recommend them enough Thank you so much Catalyst reaction!! Levi B
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April 2022 by Francis S.
Jim and Nickie are a breath of fresh air, legit, hardworking and truly caring not only about your bike but about you as well. I am convinced that Jim was conceived as a superb mechanic and the work that comes out of Catalyst Reaction is first rate. I had a clutch replaced and the clutch is better than it was when I originally bought my BMW R1100s and he fixed little things along the way reflecting his professionalism and dedication to his craft; yes his craft, as this guy is part artist and part mechanic. I then showed up once at 5.30 pm just before they were to close with a muffler problem; he jumped on it and stayed open for an extra hour while he sorted out my problem. Everything he seems to do is with an expert eye and with the highest level of integrity one could possibly ask for. He goes beyond the pale and all with a humility and kindness that is so rate these days. If it can be fixed he will fix it. I just wish there were more people like these in the world today. Bring your bike here it will thank you every day for having made that decision.
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January 2022 by Kenny Z
Jim had help me set up suspensions on several of my bikes. The best investment a rider can pay to improve the riding. Very knowledgeable and super fair price. Highly recommend this business.
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December 2021 by Ben C.
Jim and Niki are the owners of the shop and they are legit. I have mixed feelings giving good reviews because then they just get super busy. Have taken my bike there now for the 3rd time. They do what they say they are going to do and charge what they estimate. If you have a euro bike and looking for service, knowledge and fair pricing ride your. Bike over to catalyst reaction and tell them Ben with the STRIPPLE Sent you!
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November 2021 by dylan dziedzic
Absolutely amazing could not possibly get better or ask for more
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October 2021 by Michael A.
Jim made a huge improvement to one of my motorcycles in less than 5 minutes. I will definitely be bringing my other motorcycles to him. He and his wife are really nice people.
