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July 2024 by Domenica Lopez
This has been my go to Walgreens for more than 10 years now. The other day I was in a hurry because I totally forgot to print my kids travel authorization, I always do my prints at Walgreens, I’ve done the same document in the past but this time a lady refused to printed, she told me they don’t do legal documents I tried to explain that I’ve print the same document before over there but she kept making the situation very complicated and asking personal question like what is in the paper. I never had this kind of problems before at Walgreens so I left and went to the San Bruno library where they didn’t even charge me for the print. I won’t be coming back again to that Walgreen's.
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July 2024 by Church of the Republic
Refused restroom and had poop in front very disturbing
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May 2024 by Anne Richards
Comically bad customer service — avoid this location at all costs!
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March 2024 by Elizabeth M.
They were ok nothing special could have been. More courtess workers weren't consistent with there answers was a little unsettling
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March 2024 by Wendy L.
I am no stranger to how short staffed retail pharmacies are, workers work long hours and theres a lot of behind the scenes work with answering phone calls, calling back prescribers, etc. however,this pharmacy consistently underperforms. Particularity the techs, I have interacted with the same young woman multiple times about my child's medication and every time she cannot look up the medication and will need to ask her coworker. I have even called before for medication and was told it was ready, only to be told when I am in person that it's not available. Furthermore the automated telephone system for refills states my RX will be ready by the following day. yet when I go two days later I am told the medication is not ready and in fact not even in stock. It's a lot of wasted time. Walgreens please train your workers and also fix the telephone refill system.
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March 2024 by Alen&Ameli
Terrible. They don’t know their work, and liars. Now I don’t trust them
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January 2024 by 김나리
Surprisingly little for how huge this store is.
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December 2023 by Will
Terrible customer service as always
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December 2023 by Katie P.
The pharmacy is terrible. If you call, be prepared to wait on hold for at least 20 minutes and you will likely be hung up on or if someone answers, they will tell you incorrect information. For example, I tried to call the pharmacy yesterday and was on hold for 25 minutes, when the pharmacist finally answered, I was told that my prescription wouldnt be ready until the following day. When I went to pick it up the next day, I waited in line for another 30 mins only to be told that I wouldn't be able to pick up my prescription until the next day. Now I am completely out of my medication and have spent hours wasted on the phone and in store just trying to get medication that I need to function! I still don't have my medication as I am writing this post! I have used Walgreens for over 30 years, but now I'll be looking for a different pharmacy. Sanjay, the pharmacist, is not helpful and will hold your prescriptions hostage. DO NOT USE THIS PHARMACY
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November 2023 by Penny T.
Very annoying by the guy who wore white uniform in the pharmacy, I thought he's the one who's going to do the vaccine for me, thank God he's not! I scheduled A/B and TD at this store, I received a call 1.5 hour before my appointment said they don't have TD available, I still went there... he kept asking me again and again why I took the vaccine, I told him mine was overdue and my physician told me to do as well, he was nonstop asking me the same question 3-4x, when I told him I also scheduled TD, he said TD is Tdap! What?! Really?! Seriously?! As a person who's wearing white uniform and working in pharmacy gave patient incorrect information?! How can he work there?
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October 2023 by Corrine C.
On Walgreens website it didn't say KP not allow to get Covid shot there, by the time I got there and waited for 30 minutes than I got told that they can't give me a Covid shot. Why they can't put the information at their website ??? I could use the time I drove to Walgreens and waited there to do something else.
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October 2023 by Venra O.
Of all the Walgreens Ive been to, this is the only place that I will give 5 stars. The employees here were really accomodating and helpful especially their manager, Bri who came to help me. Bri greeted me politely and attended to my needs. Aside from being beautiful, I believe that shes an exceptional manager the way she speaks to her employees and a great role model. Thank you for your assistance Bri, this is my go to walgreens from now on and I would highly recommend this location to anyone!
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July 2023 by renato oneto
i like this farmacy my mom drugs always on time jo and jenny good tecnitions. they always happy with custumers... they are heros during covid19. they saved a lot of peope lifes. ... they are very busy all times. please be pation with them they are short in manpower. lol
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July 2023 by Ann Mahon-olinger
Needed to get electrolytes late I’m evening for elderly person and cough medicine, cough drops, water the employees were extremely helpful. One of the best stores around.
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July 2023 by Pablo Bautista
Bad service I wanted to print a sheet and they couldn't help me
