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August 2024 by Anjee C
I came in at 4:55pm with a 25lb box, no shipping label, and no idea what service to use. They close at 5:00pm and I had full confidence that I wouldn’t get any help and would have to come back another day. I was so wrong! I was next in line and the clerk who took care of me was awesome. I said “I need help” to which he replied “I do too!” After a quick chuckle I told him I just need tracking, speed doesn’t matter. He gave me the cheapest option and got my label ready for me (the package to its destination in 2 business days for $28!). I was back in my car by 5:00pm. Every interaction I’ve had at this location has been very pleasant and the staff has been super helpful, knock on wood! That’s why I keep coming back to this one.
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August 2024 by Yuliana Nurumbetova
Convenient location, knowledgeable staff, was in and out pretty fast.
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August 2024 by Darshil Vora
We had a passport appointment for our baby, attended to promptly on time and the process was done in 5 mins. Exceeded our expectations completely
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August 2024 by April Abogado
My family of 4 made an appt to get our passports We got there a few minutes early and knocked on the door. Kenny answered the door within a minute.
Kenny helped process all 4 of our passports with ease including taking our toddlers’ passport photos. Our experience was seamless. Our kids loved “hanging out” with Mr. Kenny to get our passports and he was great with the kids. Our appt was scheduled for an hour for 4 passports + photos and we were done in 45 mins.
Thanks again Kenny for the wonderful experience!
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June 2024 by Jonathan Tom
Do NOT come here for passports. Talk about Fischer Price: My first passport renewal. They are slower than molasses in coldest January you can think of. I wanna blame Louis Dejoy but I think they’re firing at all cylinders. It’s perplexing watching them be so slow. I’m genuinely more confused than I am angry. Not sure how they only have one person responsible either. There’s 5-1 more people for passport than mail. Like just don’t come here at all for passports, I honestly think it would be worth it to risk traveling illegally than go through the rigamarole of getting it renewed specifically here
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March 2024 by Sarah Copeland
I went into this post office on a hope and a prayer that they could locate a box that had been part of a mail hold but had never been delivered when the hold was lifted. After the fastest moving line I have ever seen at a government agency, I was greeted by a friendly and helpful person who took the info, disappeared to the back for 5 minutes, and came back to tell me I would be helped soon by a manager. Soon was about 10 seconds later as the manager came out and said it was handled, the package would be at my house later today. Reader, it was at my house less than an hour later. Perfect service, 10/10
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February 2024 by Rob R
Quick in and out with great customer service.
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January 2024 by Robert Rivas
Quick in and out with great customer service.
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December 2023 by Anjee Chandra
I came in at 5:01pm to drop off a package (a minute after closing). The clerk was so nice and helpful. Took the package and gave me my receipt, no fuss. The staff is always friendly here and very knowledgeable. Knock on wood, haven’t had a bad experience with this location, which is why I always come here.
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December 2023 by akshay
unfortunate that this place has low ratings. I’ve always had a pleasant experience here. The staff are friendly and efficient! Thank you!
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December 2023 by Anthony Evans
Loses or steals expensive packages. They can’t be trusted.
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September 2023 by Xin Liu
It feels good, very friendly
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July 2023 by Lorenz B.
This establishment is an absolute nightmare. The phone line has been disconnected for months. I've been waiting on a package that was supposed to be delivered 2 weeks ago. It was a standard delivery and didn't require a signature but it was marked at rescheduled delivery due to "No authorized person to sign" the employee most likely ran out of time and just marked it whatever so he could finish his shift. Even after I've scheduled a redelivery my package still has yet to move. There's some shady practices going on in this branch. As of writing this I've still yet to reach a resolution to this major issue.
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June 2023 by Jun Karla
Successful applying U.S. passport for my mom after We were missing the time walk in , but everyone was so nice to tell us what we need to do for the next day.You can come in before the walk-in time 10-11 to put your name on the service list ( just 10 people ) then they will start calling to serve at 10amThey do accept 10 people walk in per day to do passport on Tuesday, Wednesday and Thursday from 10am - 11am only
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June 2023 by Lucero Verdin
I’m so shocked and hurt by the service I received at this post office. Today I went in for walkin Passport appointment and waited patiently for two hours even though one of the employers straight up looked me in the face said she wouldn’t take me in at 1030am and walk-in are from 10-11. I still waited finally lined moved I got into the waiting room the post office people took two families in that were behind me before me. Then finally sat me next and immediately took me out because I didn’t have an appointment the time was 1218 at this point.. I just left in tears i felt so ignored.
