Been to 5 different branches in the bay area (peninsula) to resolve a recurring, frustraing account error.This is the only location that quickly understood what happened, explained how they'll solve it, and showed responsibility.
October 2022
Been to 5 different branches in the bay area (peninsula) to resolve a recurring, frustraing account error. This is the only location that quickly understood what happened, explained how they'll solve it, and showed responsibility.
August 2021
had a citibank issued check, couldn't cash it at this location. was told i had to go to either the South SF or Burlingame location. i have two citibank credit cards, but apparently that doesn't qualify me to be a "customer".
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.