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October 2023 by Zac L.
Worst shopping experience ever. My wife was shopping in the store for almost an hour, nobody ever offered to help. When she was ready to try a dress on in the room she asked for me to help her zip it up. I was in the fitting room with her for not even 2 minutes and the sales associate comes by yelling that I must exit the room as it's not a place to hangout, then I over heard her telling her co-worker that I had been hanging out in there for a long time. WTF is wrong with these people! If that's not enough, my wife was starting to feel discouraged once she came out of the fitting room and had to go up to a sales associate and ask for help. The associate replied "we only carry dresses for high schoolers and don't specialize in dresses for overweight people". My wife runs out of the store in tears. I didn't catch the sales associates names, but this experience was on 10/19/23 around 3:00. A blonde lady and a Latino girl working. Hopefully someone from corporate sees this.
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October 2023 by Alice Gomez
I got 4 dresses from here, they fit like a glove and the prices are amazing <3 I'm obsessed. I noticed some people in the reviews complaining about 'lack of customer service', but I'm autistic and don't do well socially, so I really appreciated that the workers only checked up once or twice and gave me my space.
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September 2023 by bri bri
I got 4 dresses from here, they fit like a glove and the prices are amazing <3 I'm obsessed. I noticed some people in the reviews complaining about 'lack of customer service', but I'm autistic and don't do well socially, so I really appreciated that the workers only checked up once or twice and gave me my space.
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July 2023 by Trista Popkoff
This crisis center just threw away all of my belongings my clothes , my CPAP machine , my meds , all of my important paper work , my photo album , my stuffed animals they were very rude too me I suggest too anyone not to go there bc they'll end up sending you to the hospital & then a week later they throw all of your belongings away don't send your family members or friends there. they were very disrespectful towards me
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July 2023 by Cynthia Morris
I liked the prices were decent. A $10 sale rack but all those clothes were like a small. So that kind sucked. But the styles were so nice. I really liked that it was the old school 90's style that is coming back in style. They had some pants $16. Dresses about $30-$50. Good material also so it was worth paying for. Way better than the 90's style they try to sell at Target. Nice high heels and sandals also.
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June 2023 by Ivy L.
This store doesn't have much variety, you are way better off shopping online. Workers are friendly. Pro tip- if returning clothes to this store because you don't like/doesn't fit, don't tell them you tried it on. Because apparently you can return clothes if you tried it on?
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June 2023 by Lesley Banks
This place is AWESOME! I bought my daughter's Semi Formal Dress here with accessories! Beautiful dresses! A teenage girls dream come true! Customer Service was OUTSTANDING! My daughter loves her dress! We can't wait to go back!
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March 2023 by Lisa B.
First time in this store, I was impressed with the selection. My daughter tried on a grip of clothing. The employees were very patient with us. I am mostly writing this review to shout out Ebony! Ebony was extremely helpful, she went above and beyond! Thank you Girl, keep up the great job!
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January 2023 by Prince M.
I came into your store in the inland center mall in San Bernardino to grab some gifts for my girlfriend and I was greeted by Ebony she was very well dressed so I had great confidence her suggestions would be great! I bought some things but I'll definitely be bringing my girlfriend back to meet Ebony and get her "Windsor Experience" she was very helpful and kept me laughing and picked out some great things. My girlfriend seen the Windsor bag & couldn't wait to open it and LOVED EVERY SINGLE ITEM!!!!!!!!!! Good job Ebony and thank you, I got some major boyfriend points because of you! 10stars!!!!
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January 2023 by Linda W.
Nicole was AMAZING! My daughter was shopping for Prom dresses, Nicole was super nice and helpful. Checked computer for additional sizes and colors for us. So NICE to receive GREAT customer service!! Definitely will be returning.
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September 2022 by Annie Swayzer
AWESOME, GREAT PRICES!!
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August 2022 by Favy L.
I was looking for a professional outfit I was treated by Jessica who helped me throughout my entire shopping experience I tried it on and she was so helpful Jessica made me feel that I was shopping with my best friend It was my first time there at the San Bernardino location Since I moved closer colton I made such a strong connection with the new manager (Jessica) I know I'll be coming back just for the service.
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August 2022 by Maria Arriaga
We enjoyed our experience at the inland windsor store all the ladies were very helpful, choose a dress for our event the manager Jesse had cheerful Courteous attitude made us feel Comfortable. We will be back to this store
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June 2022 by Rebecca L.
I was there on Saturday and the two sales associates were beyond useless. They did greet me and my mother but that's about it. I walked up to ask if they had a dress in stock at this location and I guess interrupted their chatting and they just looked at me and nodded no. They didn't even look at my cell with the dress and I kindly asked again and they just looked at me and kept nodding like if words were forbidden. I love this mall most stores have awesome customer service and super helpful. I went ahead and just ordered online.
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February 2022 by Kimberly R.
WORST WINDSOR TO SHOP AT! I AM A BIG FAN BUT I WILL NEVER SHOP AT THIS LOCATION EVER AGAIN! The staff is beyond rude and unprofessional. I was waiting in line just to be ignored because I had a baby with me. They discriminate you here bad! I hope this staff gets there s*** together because you will continue to loose customers like myself.
