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February 2024 by Judith G.
Es un FRAUDE me atendió Jaqueline compré un teléfono que Costa $200 dlls y al final terminé pagando $400 la tipa esta me dijo que me regalaría el protector de pantalla y al final me cobro todo lo que quiso hasta cosas que no pedí mi esposo pago sin que yo estuviera mirando así que cobro lo que quiso ROBAN AQUÍ MALDITA TIENDA BASURA
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January 2024 by Abimael Sosa
Never go here! Save your self some time and go to another t mobile location. Customer service is ridiculous when dealing with phone warranty.
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January 2024 by Leo Herrera
This place is a good opportunity to enjoy the shops of everything for your friends and family, I invite you
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December 2023 by Jay A. Diaz
Very good service, the person who treated us was excellent.
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October 2023 by Diane Le
Don’t come here! Went in for warranty exchange and Giovanni said it wasn’t exchange able because the phone was cracked when it was not. We went to a corporate location and they verified the phone as exchangeable we got the help we needed elsewhere. Thanks Giovanni for nothing and thanks for the worst customer service ever. We pay for six lines and was thinking of doing upgrades the coming holidays, but we will be taking our business elsewhere.
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October 2023 by Diane L.
Don't come here! Went in for warranty exchange and Giovanni said it wasn't exchange able because the phone was cracked when it was not. We went to a corporate location and they verified the phone as exchangeable we got the help we needed elsewhere. Thanks Giovanni for nothing and thanks for the worst customer service ever. We pay for six lines and was thinking of doing upgrades the coming holidays, but we will be taking our business elsewhere.
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September 2023 by Jessica T.
Beware of this store Lots of Fraud!!!!!! Lots of Scams The Manager Monse there is really rude and sketchy Double check your accounts Lots of insurances added and lines I never activated. I got a message from T-Mobile Saying they accessed my brother account without our consent. This place is literally fraud with the whole team.
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September 2023 by Peter Guzman
As i came in everyone was busy delegating customer service. I was quickly helped by Jackie. She was patient and went over everything for me with each question I asked. I drove from Rancho Cucamonga and I’ll definitely be back because of her amazing attitude and easy to communicate service of my needs with my new iphone15 pro max. I’m enjoying my new phone and i look forward to come here and purchase my iPhone needs from Jackie. Thank you for having a person who is loyal with customer service in todays world.
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September 2023 by Vincent lagunas
Cool little store Jacqueline G was my attendant and she did a great job helping me find what I wanted
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September 2023 by jessica torres
If I could rate this store a zero star I would.I came with my brother to do a upgrade they took forever to attend us when clearly we saw 3 employee doing nothing and on the tv.The Manager Monse did not help in the transaction whatsoever and my brother clearly told her no insurance on the phones. She still added the insurance on the phones. I called customer care and they mentioned I still had to pay for the insurance I never wanted. Monse Solution was to offer credits I never received. I ended up paying my bill and I will never be associating myself and family to this location ever.I know it’s not T-Mobile fault but they need better management in this store and better customer service.
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August 2023 by Efrain Ortiz
Heidy and Jackie Ramirez were so kind and pariente with my troubleshoot. They helped me with so mucho pariente. I recommend coming to them at this location they're they Best. They deserve a raise. Best service ive ever had.
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July 2023 by Mayra ruvalcaba
This tmobile is false advertising bc they don't even have the tmobile Tuesday, I drive 15 min away and she is like we don't have this we only have for clients I never have a problem with other tmobiles
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July 2023 by Graciela Martin del campo
Jackie Ramirez was so helpful with my trouble shoot on my phone. She was patient and kind. This tmobile location is always filled with helpful employees.
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July 2023 by Rogelio Esquivel
Rojelio Eddie and Rigo were so helpful on helping me on getting a New Phone. Good People
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May 2023 by R Allen
This store is so accommodating and gets a five star from me. I met with a store associate by the name of Jaxs. She was so patient with me. I am a senior citizen who knows very little of how cell technology works. Jaxs patiently listened to my specific situation and without making me feel less than she guided me through every step to resolve my problem. She was super kind and very knowledgeable about her job. Thanks .went
