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“Easy to sign up online. Excellent customer service with texts and follow up calls. Devin was very pleasant when calling to make sure all questions were answered.”
“Just moved to this location and always had a great experience with Extra Space Storafw units. Had a little hiccup moving into my new storage but Ellyse helped me out. She was super friendly.”
“The staff has BEEN AMAZING!! They ARE AMAZING! Everytime I have called, I get a call back and they LISTEN and go above to show you that you matter as well as your belongings. I am greatful that good caring people are at this location!”
“My Experience at this Location was great from start to end, great prices check out internet Discounts, safe & secure with Digital key Pad.
Very Clean Facility.
Will & Dan explained All promotional options upon Move in & Move Out to a Bigger Unit.”
10AM - 5PM
322 S Waterman Ave, San Bernardino
Self Storage
“Jennifer was awesome. She answered all questions and got us set up same day with urgent storage needs. Planning on renting here indefinitely and would definitely rent from here again!”
“What a pleasant experience I had coming in today to check out a storage unit. To begin it’s super clean Jose was amazing , friendly kind and made the process really easy.”
“I needed a cylinder lock for my storage unit . Unfortunately, the Storage facility where I decided to rent didn’t have any cylinder lock. I had drive to 5185 Hallmark Pkwy to get the lock. The gentleman in the front desk help me out. They are really nice and kind.”
“Place is very clean, lady at the front desk was very nice and professional. Was a good experience. Will definitely go back when I need to rent a storage space. ?”
“This place is great! Even in the heat of summer the AC worked well to keep everything cool. Plus, it is so clean! Our unit was on the second floor for 2 years, when we opened it back up, there weren't even any spider webs! Hardly any dust, no signs of vermin, we were thrilled!”
“I like how much security this place has I was amazed at the prices I feel really confident that my stuff being there will be safely kept that is why I feel this place has to get a five star review”
“Jonathan was Extremely Professional and Knowledgeable. Warm Presence, very Helpful and Patient. He is what Customer Service should Always look like. Because of him i would refer EVER-BODY to CubeSmart there at 1985 Ostrems Way. Sincerelt”
“Very quick service and very affordable rates. The gentleman who helped us Ryan was super knowledgeable on policy and very friendly. I would recommend this storage company to anyone.”
“5 stars for Monique the front desk. Very friendly, very professional and knows how to treat customers ??. 2 stars for the facility. Needs some work. The rocks on the side of the property need to go!! So much unused space that can be utilized. Or allow people to remove the concrete curb. ?”
“Great travel agents! Svetlana helped me handle a very confusing situation (helping me to get a last minute passport for my daughter who has a different last name than me.) She saw me through the situation and took my calls into the evening. I just used them again for a second trip since they are so professional, trustworthy and helpful. 4 stars!!!”
“I had a great experience with CubeSmart! Lisette was very helpful and kind, and made the whole process smooth and easy. Excellent customer service, I highly recommend this location!”
“The gentleman that serviced my rental reservation on site was exceedingly polite, informative, and helpful. His mannerisms were so exceptional, the propensity to submit a review was overwhelming. Because of this gentleman’s polite nature and helpfulness, my experience was extremely pleasant. I am happy to return to this specific (1198 E Baseline, San Bernardino) location, even though it is not the closest to my residence, knowing I will receive great service. Thank you, to whomever you are!”
“Mrs. Polly is great! The facility is well secured as well as clean. I'm comfortable with having my things stored here. Thank you Mrs Polly for all that u do .....and keeping my belongings safely stored.”
“Teresa the general manager at this location was so wonderful super helpful friendly and made my aunt feel so welcome and secure! I love how there’s she’s onsite manager. Will definitely be referring all my friends and family to Teresa with no hesitation! Teresa thank you for being the amazing person you are?”
“Its a safe and secure location with cameras and frequent outside patrol. The manager i believe is named Brett excellent customer service i choose location based upon his salesmanship”
“Not a location for an inexperienced driver. Backing is extremely tight at this location. Unload took a while but not at the expense of them. The RJR rep could have relayed the message that I would be last to get unloaded. Other than that no problems. Best thing to do is go down and turn around, park on the street so you can get in line to check in.”
“Danny was extremely helpful with our initial move in explaining all there was to know about the location and had a very cheery demeanor throughout our experience.”
9AM - 5PM
110 S D St, San Bernardino
Self Storage
“Needed to tow my vehicle and luckily, Jesus went above and beyond to help me. He was very knowledgeable & professional about what he could do to help me. His coworker Paul was awesome in teaching me the 101 in towing with the equipment I rented. Definitely will recommend this location, ask for Jesus. Thank you guys!”
“The staff are cool! Zuma always had an smile and helps out if there’s an issue. Like the day I moved out, both lifts weren’t working however she was able to get one to work and let me use the only flatbed cart. Trusted me a 1,000% with the cart! And promptly made sure I was good in closing out my account!”
“Very friendly lady at the office. Went over everything very thoroughly and explained the whole process. Answered all of our questions. When we arrived to check out our unit it was very clean and there was a bag with a brand new lock and keys. We are very happy we chose this storage facility.”
“Compair to other storages
I have had CubeSmart is the best one by far it's clean and kept up very well and clean but one thing that good to know when they said the door's lock?at a pacific time you best be out no joke we got locked ? in for several hours couldn't get a hold of anyone so we had to call the police department and thankful they came and opened the gate cause our code stopped working after hours overall I would recommend CubeSmart to family or friend's!”
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“Associate was very patient with me. I appreciate her willingness to explain in detail certain questions I had. Christal's understanding demeanor is refreshing. Thank you.”