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December 2023 by Brenda S.
I lost my phone and Alex helped me. She is a supervisor, and I spoke with her several times. Every time I wanted to speak with her she was very busy, but she would take a few minutes to look in the lockbox to see if it was returned. Finally after several hours it was returned. Alex was so kind and helpful, and I'm grateful for all of her help! I'm also grateful for the young men retrieving the carts that day! Great job!
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November 2023 by Salvador E.
After a not so good experience, I went back to the tire center today and gave them another chance. They remembered me from a week and a half ago. My appointment was for 4pm and they apologized for my last experience and this time they did fix the flat completely and had it done in 45 minutes. I appreciate their dedication to taking care of the customer and admitting they didn't realize there were two nails and not one when I went in a week and a half ago. Thank you Sams Club tire center for making this experience worth coming back the next time and to get new tires from you when I need them.
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November 2023 by Jennifer B.
We cancelled our Costco membership because Sam's Club offers curbside pickup. My spouse uses a wheelchair and this is huge! It increases his independence and affords him the opportunity to pick up items I would otherwise have to get for him. Unfortunately, the pickup situation has been pretty miserable. It took over two hours for him to pick up our purchase. The first hour was waiting for a parking space and then another 75 minutes waiting for someone to bring the order out. Over two hours spent waiting is ridiculous. The other customers waiting are furious and can get out of their cars to go complain to staff so then staff prioritize the angry customer over the queue. Do better Sam's Club!
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October 2023 by Michelle A.
So today I was running 5 mins late for tires at Sam's. Brianna made me feel comfortable and said I had about 10-15 mins for the appointment. Today was raining and I got my wind shield wiper blades done. During my wait I found out I have a stud problem. Brianna guided me on what to and told me to come back in the day to get my tires done after I get the stud fixed. She is awesome. I want to thank her and her partner for their professionalism. I was so lost but she made my day better because I will be driving my car safely.
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April 2023 by Latina B.
Big box outlet for China. They keep getting worse. Lines are too long. Low density environment. But American!
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December 2022 by ALEJANDRO HEREDIA
Went in to have tires check for loosing air because we keep refilling every 3 to 4 weeks. Talk to one guy n he said they would help us out after we check in. Right after that these other guy said that they were booked for the rest of the day and that it will take up to 5 hrs, until the time they closed. Just to check the tires. Even thought they only had One car in the shop and 3 to 5 guys available. At the end had to set up an appointment.
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December 2022 by Suzanne L.
Its nice to see open aisles and olenty of checkers to create easy checkouts! Cheap, inexpensive lunches can get a hotdog, for dollar 38. Can't beat that as a deal.
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December 2022 by Mr. Heredia
Went in to have tires check for loosing air because we keep refilling every 3 to 4 weeks. Talk to one guy n he said they would help us out after we check in. Right after that these other guy said that they were booked for the rest of the day and that it will take up to 5 hrs, until the time they closed. Just to check the tires. Even thought they only had One car in the shop and 3 to 5 guys available. At the end had to set up an appointment.
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December 2022 by Karla Contreras
Worth service ever!!
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November 2022 by CANDCIE S.
While washing my car today I noticed my tire bubbling. I found the issue and sams club tire employee could not find it.
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November 2022 by SK Medeiros
Avoid ever getting a phone from this AT&T inside sam’s the worker named Markeese is a scammer. He opened up three phone lines on my name. Sent me the wrong phone, in the first place. Then he took away my T-mobile phone number because he had access to my info. He’s a con-artist. I like sams club but this is not the business.
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November 2022 by Janelle A.
I spend most of my money here Costco and target . I enjoy the helpfulness of the staff when I need assistance, enjoy the quality of the items and if not I like the no return hassle I get. Thé café is pretty cool to grab lunch as well.
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September 2022 by Sr M.
not for tires i wanted on front- kept arguing w me - i had an appt rhey took others i - waited 7-1/2 hrs got home i unfrozen food and ice cream soup. i even complained to female manager who did nothing like she was afraid to scold the guys! Then next my tires flat! i was lucky to drive into walmart - the idiots didn't fill all my 4 tires with air to standards i was told by walmart sams almost $300 for 2 tires snd agravation not to mention it put me in worse traffic going home and danger of getting hit with suddenly 4flattening tires! do NOT go there! cost alot for unprofessional idiots & mgr too afraid to tell the men off! and i had an appt lol for 2 tires and 7-1/2 hrs still mot done & again guy argues w me about me wanting them on front so i had to call afraid mgr.
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September 2022 by Angel Zinzun
Excellent service
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August 2022 by Rungs Vargas
I like scanning & go but I was disappointed with the gas station. We went in for gas this morning and the system said couldn’t read the card. There were many of the pumps. There was no worker or sign to be found. I was glad we were there early enough.
