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June 2021 by Wyatt Weaver
Do not get an alignment here. Lifetime alignment isn’t even worth it either. They do not adjust the camber and caster, only toe. I just put on new lower control arms and cam bolts and paint marked all of the cam bolts to see if they would do it and they didn’t change them at all and when I talked to them they said “changing the toe fixed the alignment” which it did not because the cam bolts are all uneven and no where near aligned. Lazy is the only way to describe their alignments
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June 2021 by Rev. Virginia Jecks
I have been going to Firestone for many years and do not have any hesitation in recommending the excellent service. They also advise you of any future problems they may spot while they are working on your car. I like that so I have a chance to save up and the future of my car does not hold surprises!
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May 2021 by Shannika Lilly
Great work! They just need to do a better job communicating hours of operations. Online it states 7AM!! I waited over an hour, they didn't open until 8AM. No hour on the door either!
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April 2021 by Brittiney Darton
My tires were so bad they were showing wires and I came at 4:40pm when they are supposed to close at 6pm and they turned me away. Said they close at 5 today for some reason. I just wanted to get home safe with my toddler :( Won’t come back again if hours posted are wrong.
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April 2021 by Shanitra Byars
Mike sislo is so amazing he was the man makes miracles happen. All praises to the tire king!
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March 2021 by Patricia Rodriguez
I got my brakes and disc change for my GMC and with a day or 2 of service my car started to shake like crazy and make really bad loud noises I was in the freeway at the time so I got off I call a friend and he help me look one of the screws and hold my breaks we’re not put in so the breaks were loose and was forcing my wheel to dance out of its position thank goodness he saw it it would had a wheel flying off my pick up truck and would had an accident or worse someone else could of got hurt because of it. I called the company a lot but. I one answer so I will do a walk in and talk to a manager so they can inspect my wheels again to secure it. The people who work at this must be very careful I pay over $250 for this is very unprofessional and unacceptable! I give zero start but to put my comment I had to leave one star otherwise I wouldn’t.
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February 2021 by Janine
UPDATE: I took my car to my trusted shop and they removed a nail and patched the hole.**************************************I brought my car in for a flat patch/tire replacement. Left it because they were "busy". An hour later I'm told "it's fine there is nothing wrong with your tire". Except, when I went to drive it again (after leaving the store) the tire was flat again. Clearly, rather than properly checking the tire for nails/slow leaks, etc. they opted to tell me "it's fine". I was happy to pay for new tires. Take your business elsewhere.
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January 2021 by Kenneth Field
I mean the tires were slightly cheaper than every where else, and the service was quick, but when I went to pay the "card reader was down" I get it.... its a small business and I'm sure you don't necessarily want income recorded, but when I tell you I don't have cash, don't say that we can figure it out later, then expect to have magically made $300 appear.
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January 2021 by Antonio Herrera
Carlos helped me out in explaining all the services, rates and pricing. I admit I was a little impatient and did rush them a little since I had just completed a 12 hour work shift and was exhausted. Keep up the good work. I will definitely be coming back.
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December 2020 by RXjunky San
Abraham is the best!
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October 2020 by BJ Mandalia
We had a really bad experience at the Moss Brothers Dealer so we called Firestone Complete Auto Care and spoke with Anthony who was although very busy decided to help us out .... They definitely got my business now. Thank you so much for saving the day.
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September 2020 by Casondra Wada
Best service! This was a tire emergency, and this location and staff were so helpful, responsive, and caring. I want to especially shout out Jeff who was extremely helpful and patient. While we were waiting for our tire to be fixed (which with no appointment, was still very quick) we saw Jeff and his staff handle every new customer with the same level of professionalism and friendliness we received. When we got our flat tire, it was recommended to go to this location, even though there were other shops that were closer. It is very clear why this Firestone was recommended. We are very happy with the service and products we purchased.
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May 2020 by SNEIJDER W
Great service , great tires
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May 2020 by Wesley Sneijder
Great service , great tires
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February 2020 by mickey locc
Friendly staff! Fair prices! Alignment was on point thanks guys! A+