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“I have been served in a very nice and amazing professional way through George he is the sales representative. He is an experienced guy. He’s an amazing guy with full knowledge and solutions. He helped me so much. Thanks to AT&T and thanks to George
San Bernardino branch”
“Excellent customer service, Rigo and staff helped me without hesitation get a new phone. Very friendly and welcoming environment. Definitely recommend coming here.”
“I went to this location on Saturday, January 8, 2024 and had the pleasure of being helped by Dimone Backus. I was in need of a new phone and I've been a Verizon Customer for over 18 years. Before going to this location, I spent 30 minutes on a call with Verizon and no one was able to help me with my needs and save me money on top of the service need. I had 7 phone lines on my plan. I had already also gone to my local Verizon location in San Dimas but they didn't offer me anything that worked for me. I ended up at the Wireless plus location on Harriman in San Bernardino because I was on my way to a new restaurant. THE BEST DECISION I made was to go here and have Dimone Backus help me. He gave me 100% of his undivided attention and worked through every option he could think of to service my needs. This was all while being the only employee there with 4-5 customers also waiting their turn. He tended to them to show that he valued their patience and in-between setting up my new phone he serviced the other customers. Not only did he go far and beyond great service, he knew all the plans available from end to end, and he also saved me $160 on my almost $500 cell phone bill. ANYONE who needs exceptional and honest service and exceptional customer service I recommend to go to this location and ask for Dimone. Going forward I will drive 30+ minutes to this location for all future cell phone needs. I am hoping this review is seen by his Manager and Leaders. Thank you Dimone for setting the bar very high.”
“Great people honorable employees. Overall stress free and hassle free service. I cant think of a better place to go to. Thank you guys for all that you do for the community who doesn't have much income. Very affordable. Very clean store great selection of cases.”
“I was very satisfied with the girl, if not, well I remember her name is Wendy, very friendly, she looks like she is well trained IF I pay or buy a cell phone without a doubt this will be my favorite place 100% Recommended by her friend who has always packed the rooms of the Restaurant LOS ARCOS FROM SAN BERNARDINO CA.”
“We go to the movies together to relax and get out of the house for awhile. We enjoy being together. We are married 40 years. I would do it over again. We have four adult children and six Grandchildren. We are blessed.”
“For Myself it's totally Effective, Respect, Professional, Excellent Costumer Service. Again I'm Disabled Man, amputated both legs and several other conditions, they help me all time .The location in Fontana,Sierra Ave. The Store Manager Miss Karla , it's a Angel ? Her help Me all time.Thanks Soo much and God Bless You all ??”
“Jesus was kind and knowledgeable. Was able to show each customer individual care while waiting for our phones to transfer. He was alone on 4th of July weekend due to a co-worker getting sick at the end of the day and handling it calmly and Profesionally.”
“Sal, Lupe, Junior and Jasmine are all great here. Quick, friendly reliable service. Pay your cell phone bills here for multiple carriers or find your next addition in car audio equipment. They do professional installs as well as custom enclosures. Keep in mind you get what you pay for, their prices are reasonable but good quality has a price! Well worth time and money spent.”
“The person I was talking to on the phone was polite and helped me with a situation I was having adding money to an account. The only problem I have with her is that she gave me false information about being able to return unused paid phone cards to the store with receipt. It's not true. So be careful and positive about which phone card you buy because it's big waste of money if you get the wrong one.”
“Daniella was so helpful. Had an issue with my phone. Customer service was not able to help me after hours on the phone.She not only took care of the problem but showed me how to avoid it in the future. She has excellent customer service skills.”
“I recently visited Verizon and had the pleasure of being assisted by Mike, who truly went above and beyond to help me with some difficult issues I was experiencing with my phone and my previous carrier, T-Mobile. From the moment I walked in, Mike's friendly demeanor and willingness to assist were evident.
I had been facing several frustrating problems with my phone and the service from T-Mobile, but Mike patiently listened to all my concerns and took the time to understand the issues thoroughly. His expertise and knowledge were impressive, and he was able to diagnose and resolve the problems that had been troubling me for days.
What stood out the most was Mike's dedication to ensuring I left the store completely satisfied. He didn't just address the immediate issues but also provided valuable advice on making the most of my Verizon plan and saving money! His professionalism and attention to detail made a world of difference.
I am incredibly grateful for Mike's exceptional service and support. He turned a frustrating situation into a positive experience, and I can't thank him enough. If you're looking for outstanding customer service, I highly recommend visiting Verizon and asking for Mike. He's a true asset to the team!”
11:00 AM - 7:00 PM
4394 University Pkwy Suite A, San Bernardino
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“Very good service, best boost mobile around, Aylin helped fix my phone she was the best, I went to others ones they couldn't help me but she completed the job with a smile”