Macy's, established in 1858, is a prominent department store with over 740 locations across the United States and an online presence. The Macy's Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, and Levi's, along with housewares, gifts, and furniture. Customers appreciate the variety of clothing available, although finding the right item may require some patience. While the store is generally clean and well-organized, there are suggestions for improved staff availability on the sales floor. However, many shoppers have highlighted outstanding customer service from specific employees, such as Bree from the Lancome counter and cashiers like Patsy, who enhance the shopping experience. Overall, Macy's provides a diverse shopping environment with a mix of great products and friendly service.