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November 2023 by Michael Patrick Robert Kiebler
They would have got 5 stars accept the employee way over charged me for the tailight it says 25.88 online.. they charged me 60 dollars for another 35 I could have bought a brand new one and they were rude about it when I called them with the picture
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November 2023 by David C.
Worry free guarantee ya right they don't make it easy people are rude makes me want to pay full price to not deal with these crooks
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November 2023 by phillip taylor
PICK A PART IS NOTHING BUT ONE BIG RIP OFF CORPRATE GREED PRICES ARE JUST TOO HIGH FOR JUNK YOU HAVE TO PULL YOURSELF THAT PULL AND SAVE IS A FALSE ADVERTISEMENT YOUR BETTER OF GOING STRAIGHT TO YOUR LOCAL DISMANTLER STOP SPENDING YOUR HARD EARN MONEY AT THESE PLACES THEY HAVE NO LOVE OR LOYALTY FOR THERE CUSTOMERS LETS DO OUR BEST TO PUT THEM OUT OF BUISNESS THEY JUST RAISED THERE ENTRY FEE TO 5 DOLLARS STAY AWAY FROM THIS PLACE
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November 2023 by Bobby C.
Cause they want 5 dollars just to enter the damn place. And prices are freaking ridiculous they just about charge full price for parts. It's better to just buy it off the internet...
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November 2023 by John Perez
I been going here for years. This place use to be good, now they are rude expensive and without warning they charge you for warranty on everything even the dust on the part. One's your transaction has gone through even with paying cash they refuse to refund you for warranty you never wanted. The idiot that check me out and pull all my tools out of my bucket forgot to put two of my parts back in and I pay for them. Very dissatisfied I order on line use or new is cheaper. Sad I used to like going to this place I wish I can do -5 stars.
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November 2023 by Maribel Cano
Worst customer service. Everyone was super rude and they just add the warranty without even ask you. When I mentioned to the manager she said they are trained to do so. That they have a sign that says you need to opt out but the cashier makes it seem like it comes with it. In other words it’s a rip off and it should be illegal for them to do this. Every time I go somewhere they ask you first if you want to include the warranty and they tell you the price.
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November 2023 by Maritza Flores
I’ve been a customer here for years and I’ve never had an issue till now. Some of the employees are real jerks and add the warranty without asking or informing you. I had one employee appear out of nowhere as I was reaching the counter to let the cashier know what parts I had. As if I didn’t already put them on the counter, dude had a major attitude. He didn’t do any of that to any of the male counterparts there but came towards me as I went to the lines being the only female. It didn’t intimidate me but it was annoying cuz dude was a major douche with his stank attitude.Either way I still got the fender & owners manual for my 2015 Corolla. It sits well for my 209 paint code.
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September 2023 by pedro gonzalez
Beside that they automatically charge for a 90 day warranty everything esle is ok
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September 2023 by Jacob K
Overall horrible experience. They treat their customers very poorly, overwhelmingly bad demeanor and attitude, like one's in prison or something. The whole energy from the employees is so bad, you can tell they all hate their jobs and most likely don't want to be there. The black guy with golden earrings has a really bad attitude and lacks proper communication skills...you can tell that's the highest job/career he's ever had. Don't take things so seriously buddy...you might get a heart attack. Otherwise prices are unrealistically and unreasonably high considering they are used and one has to pull them out on their own in this 110 degree heat. The only way to win is not to play, I would recommend everyone to stop shopping here until they actually reconsider improving their business strategies. I have not one good thing to say about this place. Not One!
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September 2023 by Omar P (Acuradriver)
Not sure why they don't Honor online pricing. First they were charging me for the wrong part, a transmission solenoid, I was actually buying camshaft sensors.2 Cam Angle sensors (16.33+tax each) plus 2 pig tails(6.49 + tax each) these are online pricing That's about 45.64+ tax my math. The cashier said $100 something. I said no warranty he said $80 something. I said no thank you.The solenoids are $79.99 + tax new. What a waste of my time.
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September 2023 by Sam Slaughter
Online price did not match price at window the price changed almost $100 I came out here I pulled my transmission in the parking lot when inside pull the transmission went to the window and did not have enough money to buy the trans
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September 2023 by marito rey
Definitely warranty SCAM at this place, they charged me $22 without my decision and without asking me on a hard piece of metal that obviously will not fail, they refused to refund the charge and just assumed everyone knows how to shop at junkyards
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August 2023 by Chino Moreno
Be careful, they automatically charge you for the warranty without your consent. And they will not refund you when you ask them to. They previously always asked.
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August 2023 by Mark M.
The employees here mark up the prices on EVERYTHING, I was trying to purchase a head lamp for my 28 year Toyota car and they wanted $90 dollars because they claimed it was a premier hid type, my 28 year Camry doesn't even come with hid lighting but they insisted yes , needless to say I just purchased a new aftermarket type on Amazon for $45 bucks with the light bulbs included, yes it would have been nice to owe it the same day but not for $90!
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July 2023 by Marlena K.
Sold my junk car and arranged a pick up and they were very professional at first.After I had already gone over everything the first phone call (7/29/23) and arranged a pick up day. They called me a second day (7/31/23) and had a billion questions and the rep sounded super confused. Eventually after waiting on hold over and over he managed to "set up" a tow date and time.Which they got completely wrong. At first I was told Tuesday they would have available drivers. But come Monday I received a call from the tow guy after telling them Monday wouldn't work THIS SAME MORNING ON THE PHONE. (TODAY) When the tow truck gets here (called 30 mins before, super short notice) the driver is super unprofessional. He knew my roommate and didn't bother to interact with me until after. BUT HE WAS HERE FOR MY VEHICLE, BECAUSE I WAS THE CUSTOMER THEY WERE SERVING. He stood in the street chatting and glancing over at me. Very very unprofessional. I wonder if it's because I'm a female... I went into my house and after he finally knocked on the door for MY service.... He had an attitude after that because that particular roommate has a grudge against me so who knows what was said... Started great, but ended up terrible. I'll probably wipe my ass with the measly 200$ they gave me for the car..
