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May 2023 by Edward Myers
I have dealt with this office for years except last year. I came back on March 8 and the normal guy that helped me was not there. I was helped but the woman that did my taxes failed to ask me for my 1095a form and I was denied twice. I email her it and I went by the office a week ago and the other woman in the office met me outside and asked me for my paperwork. I have been calling and emailing since with no response. I came by today May 3 and the office looks like it was cleared out. The guy next door said they cleared out Saturday.
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April 2023 by Julie Shelton
Eliana and Jasmine are always a pleasure to work with. Fast service. Wish riz came down from Canada more
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March 2023 by Ada McZeal
I've been going to Jackson Hewitt for years. This year the worker on E street filed my taxes wrong. She was busy talking to her friend at work instead of paying attention to her client in front of her. The only information she disclosed was how much I was getting back. the place is filthy and they had a pet in store. I will not be going back. And I would hope Jackson Hewitt is responsible for whatever fees I get penalized because she wasn't paying attention.
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March 2023 by Lila Beltran
Not good experience the place was dirty they had a pet ? and the pet had to go pup right next to my husband feet my husband wanted to leave but she was almost done with are preparation and just waited to end.We are not returning next year.Need a lot of improvement not professional
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February 2023 by Tasha Zacharko
Excellent customer service. Wouldn’t go anywhere else to have my taxes done. Been a returning customer since 2016 and plan on staying that way.
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February 2023 by Javona Maxwell
I really love my office on E street. They are always helpful and they explain the new tax laws easily. I took my so. For his first tax return year and he learned a lot. Thanks so much
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February 2023 by Darryl Mcguire
5 star service all the way all the Ladies do a perfect job I would Highly recommend anyone to go get there taxes done at Jackson Hewitt in San Bernardino on E st
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February 2023 by Mary Galloway
Anthony was amazing he help me do my taxes and got me what I needed Thank you. And see you next year Anthony
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February 2023 by Breanna Lewis
I love Jackson Hewitt been going to them for years never disappoint me! ?
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May 2022 by Arleen Drew
Mr.Walker was very polite to me and other walk-ins. His professionalism was impressive in this day of automation it was nice to be treated as a human. He explained things as he asked questions. I will definitely be back next year.
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May 2022 by Jorge Saca
Nicole was kind, caring and professional.. Will continue doing my taxes here again.
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April 2022 by Jessica Pierce
These girls are nasty and rude. If you go in to find out what happened to your return and Christina is there, she will give you the biggest attitude and act like you aren't a client and you didn't spend 535 for them to do your taxes and start waving to people outside the store and act like you aren't standing in front of her.. She has other people in there that don't work there that she and them will threaten you and follow you to your car.I wanted to add that I wasn't rude I even Addressed her as ma'am and said please and ty. I've filed with corporate.
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March 2022 by Joy Cruz
This time around wasn't a good experience at all. Our tax preparer typed in the wrong social security number for my husband which caused a delay and we missed the deadline for the last promotion which is something we were counting on. She was unprofessional in many ways. Made faces when she was on the phone with other clients. This experience was awful. Not only that, it says in the paperwork for Jackson Hewitt, that if they make a mistake that they guarantee no fees and they only took $100 off. I say false information.
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March 2022 by Amber Stokes
Nicole was amazing and very helpful through the whole process and even after leaving she contacted me letting me know she got me even more money back. Highly recommend her!! ???
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February 2022 by Mark G.
We switched from using H&R Block to JH because despite being longterm patrons of H&R, they continue to raise prices and any return goes direct in their pocket. Im also not confident that they helped us to get the full return that was possible. For our first time at JH, Elianna was very professional and an overall pleasure. I also witnessed her talk to a random customer who was "challenging" but she was far more patient, understanding, and nice to this person (who really didn't deserve it). I was impressed. I'll do my taxes there next year for sure. Thank you Elianna.
