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February 2024 by Rosa V
I called the appointment desk about being seen as a walk in. She told me Saturday after 11am, you can be seen. I told them I had congestion and seasonal allergy symptoms. She said all I had to do was come in. She didn’t mention over the phone, that I needed to be tested for COVID. I got tested when I got there and came back as negative. The lady at the front desk then told me I couldn’t be seen until after 2:30pm. I was dropped off and I wasn’t going to Lyft twice, so I just decided to go home for the day. In what world does putting a patient through this nonsense, make any kind of sense?
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December 2023 by sansan Raya C.
Nada de amables ? sorry they need more employees please ?
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November 2023 by Mercedes Fernandez
I love this place I have my dr and my kids dr since baby’s always good take care of my family dr are fine but some CNA or staff are rude sometimes I think they think that I’m asking for a favor to the nurses or CNA like girl Come to work with a good attitude and good customer services please check the staff everything else is fine ?
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August 2023 by Demetriana Hunt
Been coming here since I was 11 and I'm now 26 the quality of helpfulness and customer service use to be amazing now they take for ever even with an appointment the staff Maria at the front desk is beyond rude and disrespectful
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July 2023 by Irma Chavez
SO DISSAPOINTED AT THIS PLACE BEEN CALLING PEDIATRICS DEPARTMENT FOR THE PAST 2 WEEKS BEEN WANTING MY SONS VACCINE RECORD I LIVE IN SAN DIEGO AND IS FAR. I NEED IT URGENT.. I EVEN LEFT TWO VOICEMAILS..
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July 2023 by Tae Tae
The doctor Rohini Thothala is rude and very unprofessional, she doesn’t deserve working with patients if she doesn’t like her job. In my opinion this lady is very racist and something needs to be done about it.
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May 2023 by Rita Ortiz
They don’t care about patients your just another number/$ for them, Please take your care somewhere else! Highly recommend!!!
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May 2023 by Nelson Trigueros
I still have pain..they never check on me the way it's isThey never call u n case they found something on your labs..they don communicated each otherThey not professionals
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February 2023 by RAMMily
Don't come. There were only 2 people when I got here and ended up waiting for over 3 hours just to see the doctor for 5 mins . Just got to the urgent care in highland way faster even when it's full.
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February 2023 by Beatrice Hernandez
Poorest ghetto customer service ever. Very short and quickly trying to hang up as I'm being rushed.
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January 2023 by Mrs. Anita Carter
I love it here it’s like a all in one medical treatment center plus a pharmacy where you can get your prescriptions filled at and the doctors are the greatest and the dentist department is great kind and friendly too I just love this community of Heath professional because they truly care.
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September 2022 by Nicole Morales
Highly don’t recommend rude! and they just hang up on you when they don’t want to do something.
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August 2022 by Ted f
I usually come here for physical refills you name it it's a good place but when I call when it's really like an emergency at the front desk or even at the nurse station when I asked him that I need to speak to a doctor that I need medication because of covid cuz I can't breathe and high fever I can't see any doctor until Monday that's way too long for me to get attention for medical this is crazy..
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August 2022 by Panama Love
One of the receptionist/worker at this location named Monica was very rude hung up in my face and was just disrespectful changing drs asap.
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July 2022 by Cindy M.
This facility is listed on the CDC website map on where to get help for Covid. I called them and they nurse told me that they could do a phone visit. When I was transferred to the front desk they told me they would not see someone for covid unless they're an established patient because there's a lot of paperwork they would have to do. What a waste of time! They should be taken off the list of where to get help for covid