Extra Space Storage on Sterling Ave in San Bernardino provides a range of storage solutions including drive-up units, non-climate controlled options, and parking spaces. The facility features exceptional security with electronic gate access, a manager living on site, and is a solar site. Amenities such as wide drive aisles, golf carts, a kiosk, and convenient freeway access contribute to a hassle-free experience. The staff is consistently noted for being helpful, polite, and providing great customer service, making the rental and move-out process smooth and stress-free. Reviews highlight the professionalism, cleanliness, and organized nature of the facility. While rates are described as reasonable but on the higher end, and access hours are wished to be later, customers report having no issues and feel their property is safe with no incidents. The overall experience is characterized as awesome, with exceptional service that earns strong recommendations.
Friendly staff effortless and courteous. Went above and beyond to help me with the app
October 2024
Associate was very patient with me. I appreciate her willingness to explain in detail certain questions I had. Christal's understanding demeanor is refreshing. Thank you.
October 2024
Very helpful,nice and professional. Quick to get to the point and details .
