-
July 2024 by Francine Garcia
Google hours say the store closes at 10 but employees lock up before 9pm
-
June 2024 by Marco Munoz
Great service today at CVS, Mia was very helpful today.
-
April 2024 by Rose J
Getting your prescription takes longer than your surgical procedure, and the pharmacists act like they know more about your prescription than your medical care provider.
-
March 2024 by T Town
I am writing this review and have already complained to corporate office how Emmanuel Asiamah The Pharmacy Manager, is delayed my refills. Without fail, every month I attempt to refill my life saving medication and Emmanuel always states my medication is out of stock. I even had one refill left and he lies and said it was not enough. I pray the corporate office will get involved because this is an ongoing issue of unethical practices.
-
February 2024 by Chris A.
Every time I need a refill on breathing medication this pharmacy will put on hold, delay, state out of stock, or say the 1 remaining refill is not appropriate quantity. This pharmacy on a continuous basis withholds my medication. I am looking to switch pharmacies immediately, due to the psychological/physical stress of constant begging/battling with Emmanuel Asiamah The Pharmacy Manager to get my breathing medication refilled. I'm filing formal complains of their unethical practices. I'm not the only one either, please see the numerous google reviews of complaints. If you have similar issues please file complaint with corporate office and board of pharmacies in Sacramento.
-
February 2024 by Kathya J.
-5 stars if I could. The worse pharmacy, the employees do not care to be there, they will let the phone ring and no one will answer. My Dr was on hold while I was there and I told them but didn't care to pick up the call. They move at the slower pace and don't even do anything. Do better.
-
January 2024 by Cassie Crunk
Terrible customer service takes more than 20-40mins on the phone to even talk to someone; never let you know when a prescription is ready for pick up; makes you wait DAYS to WEEKS to get psychiatric meds or pain meds if they even have them. Watched 5 people behind the counter help no one. They do not give what they are supposed to for complaints; they are terrible and need to be reviewed by the stateCall the California pharmacy board to file complaints for their misconducts
-
January 2024 by Tristan Damien Rose Barr
this cvs is so bad they never have my needles ready and I always end up taking my medication late, they have me on hold for 30mins everytime and aren’t helpful. They constantly tell me the wrong days on when things will be ready
-
January 2024 by Kr Mcclelland
Been getting metamucil and second time they told me it was inactive. Also they never answer phone I live close by but don't want to take bus ? to another pharmacy, this place fell apart after after Emmanuel took over, will complain to corporate again you failure
-
December 2023 by Corbett
Don’t close five minutes early. That’s unprofessional. Needs a new manager. People were out in front. Edit: classes at 10. It’s 9. It’s closed. People are sick and they close an hour early? Biden administration killing folks.
-
December 2023 by Kristen H.
Customer service in the pharmacy sucks! They won't answer their phones, they have no sense of urgency, they have one person working the pick up and drive thru. Managers don't hop on to help so the wait time for a prescription is over an hour sometimes! I've been on hold for the pharmacy for almost an hour now with no one picking up!
-
November 2023 by luz maria payan
11/2/23 I went at 9:30 pm they’re supposed to close at 10:00. They need to update their time.
-
November 2023 by Elizabeth Cordero
The pharmacy staff is ok. but the others?. 2 employees followed me into the store and talked about me while I was paying, they commented and looked at whether I paid for everything I had, all because a man asked me to buy him something to eat, my question is why they let him in if he He saw that he was homeless and if he paid for what the man wanted, he said he was hungry and didn't ask for money, he asked for food. Note: i understand english.
-
November 2023 by Christopher Trejo
Tonight was the third time that I have walked out of here feeling like the pharmacy had gone above and beyond for me. Thank you.
-
November 2023 by Young Rinaldi
Pharmacy was ABSOLUTELY FRECKN HORRIBLE....
