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January 2024 by Marcela Ruiz
This was the second time I've contracted Crazy Franks carpet They are quick on giving you a free quote when they come out and measure. Also their prices are reasonable and good quality carpet. Their staff is friendly and answer whatever questions and concerns you have in a timely manner. Would recommend 100% ask for Octavio and his team.
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February 2023 by Romoura Pane
Perfectionist all the time
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December 2022 by Carrie Guerrero
They don't answer the phone. I had a very big job to offer them and I couldn't reach the boss sparky
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August 2021 by Edward Leners
A little of a rough start, but in the end a beautifully done carpet. Very happy with this business. Would use again. Great price too.
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August 2021 by Larry Ollson
Great place to buy carpet very friendly staff
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August 2021 by Elizabeth Inman
Had a blast!
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June 2021 by Y O
Very unprofessional Very rude and aggressive from the start. Tried to force me to buy the expensive carpet so she can make a buck. I highly DONT recommend this place. She's definitely a KAREN . And was very rude to her own co worker when he tried to help me get a better deal. All she cares about is the money. Saying that she's been in business for 40 years with only 10 reviews. Those reviews are lies. Please don't waste your time or money on this business. If you don't believe me walk in and see how she greets you. Just a very old angry disrespectful lady.
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June 2021 by S Th
Sparky is exceptional in her knowledge about her products and she really goes the extra mile to help her customers determine the best choices for their homes or businesses. I would always come here for any flooring needs. This is the best business in the Inland Empire, they truly care about their care about their clients. Thank you Sparky!!!!!!
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April 2021 by Roberta C.
If you want cheap carpet for apartment, this might be the place to go. I have gone to Frank's for years but it is a ghost town now. Frank's wife is running it and it looked like one other employee. No customers or phone calls while I was there. Not much inventory. The owner sent an old man who had trouble walking out to measure my rooms without even asking me. After getting another more professional measurement I can see the Frank's increased the necessary yardage by at least 8 sq. yards which is a big mistake.I think it may go out of business soon. Beware.
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March 2020 by Sunflower A.
I would never recommend this place. I called over the phone to get a estimate for Capet gave sparky (the owner) the square footage of the home & she gave me a price. The price sounded reasonable so the following week I went in to pick the carpet & she only wanted to show me what was out side which looked very old & dusty. It wasn't what I was looking for so I asked if she had other carpet to show & she kept insisting the carpet that was outside so I asked her to give me a quote for the carpet & she did her calculations & gave me a quote of about 4,000 which wasn't what she said one the phone & then after she's like I forgot to add the installation & the padding for the carpet it's gonna be 6,000 which is insane!! Then she starts telling me she needs the money cash & written out to her not her company. Sounds like she trying to over charge people & take advantage of us. We are not d*** sparky !! I went to another place & they gave me a better quote of 2,400 for better carpet & they same square footage I gave sparky. I hope people realize that she's a scam before giving her any money.
