The Costco Tire Center provides tire installation and replacement services. The workmanship is generally quite good and the process can be very easy, especially for those who buy tires online and schedule an appointment in advance. In such cases, service can be completed in about one hour without complication. The staff is often described as very friendly, helpful, incredibly kind, accommodating, polite, and good people. Many reviewers note that making an appointment is essential, as walk-ins can take some time and even scheduled appointments sometimes involve significant waits, with one customer reporting a two-hour wait and another a 3.5-hour wait for a single tire. Customer service experiences vary, with one reviewer calling it stellar and amazing, while another described the counter service as the worst they had ever seen. The team is noted for coming through for customers in a tough spot, helping to order tires quickly and efficiently. Overall, the experience can be nothing short of stellar when the process goes smoothly, but wait times can be inconsistent. Customers are advised to take advantage of deals and register their tires for warranty after the appointment.
Dropped my car off to get 4 new tires bought them online went in with a appointment my car was done in 1 hour looked at the tires looks good to me staff was very friendly and helpful. This is my experience went well make sure to make a appointment walk ins can take some time.
May 2024
Workmanship is generally quite good but I just waited 3.5 hours to have one tire mounted and installed. The worst customer service at the counter I have ever seen.
October 2023
Good service. Best to schedule an appointment. Slow for walks.
