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December 2023 by A DOVES CRY
You will not get help I repeat you will not get help if you’re the wrong color of person. Been waiting months and months and nothing. Made many and many calls, left begging messages to receive a return call and nope. I feel so discriminated against it’s not even funny. These people need to be investigated, held accountable, everyone should be able to apply and be helped. I know for a fact I do qualify for utility assistance, gave these people in person so much personal information and for what? Now who really knows where your personal information is being handed over to. Trust no one.
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November 2023 by Can Can
They're giving away free turkeys to 1500 families I was the first one here. I've been here since 4: 00a.m. this morning. They've changed a lot you have to register online now. They always have great events thank you community action partnership of San Bernardino CA.
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September 2023 by Longino Alvarado
Be careful letting them help youThey placed us in transition houseAll they did was try to control us .we left the house because people was killing each other almost right in front of building . My tires got sliced and we decided to leave . We left washer and dryer to help anybody coming in . somebody broke in and stoled them causing damage. They had attorneys sue us and now they are trying to put us back in the Streets .now they are forcing us to pay $4000 dollars .shame on you
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August 2023 by S Howard
They didn't help me at all I didn't qualify and I feel like I was treated unfair cause I wouldn't of apply if I didn't need the assistance
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August 2023 by Diane Gignac
Excellent program.We really appreciate you for all your hard work in this miserable heat!!!Thank you!!!
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July 2023 by Kristina Scruggs
They were awesome....I got help that I needed desperately plus a food box...
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July 2023 by Maria Arias (Mitzie)
I was the 1st and only person there at 8am and I was seen within 15-20 min and I was seeking aid for either a hotel voucher ( which they have funding for but no rooms available?) Or housing aid being that I'm presently homeless ( which they only help with 1st months rent) and I was seen and dismissed 5 minutes later so total time there no more than 25 minutes and all I got was a few sheets of emergency resources the girl whom attended me was short and didn't want to hear pretty much anything I had to say and said call 211.
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July 2023 by Hiramiki Amaterasu
If you're a tax payer or a citizen of this country they try to pretend they're out of resources. If not then they magically have some. They don't want to understand that they don't get to be out of the things tax dollars pay into until tax payers also get their portion. We got there before 10am and they took until nearly 4pm to acknowledge that fact, and even that was because we planned on just staying until we got what we needed since we're homeless and had no other roof above our heads. The woman who finally magically found the funds for what I paid for acted like she was the one who gets to be angry about doing her job, which she should absolutely not do as my tax dollars also pay her paycheck. Just be stubborn and don't put up with the lies. If you paid into it your portion is absolutely there.ETA: I have nothing against helping out our neighbors on our planet Earth, but we as a country need to sort out own house first. We can't house and feed and clothe the world when we ourselves are homeless and starving. It's both a financial issue and a physical space issue.
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July 2023 by Patsy Lara
You folks are a joke you my grandaughter in a drug infested super 8 hotel cigarette stains on bath tub rim, overdose in parking lot you should be ashamed of yourselves she has 2 small babies and she is not a drug addiction. The receptionist had a ugly face attitude then her case lady came out with even a sour face nasty attitude. If you don't have compassion for people who are in need, then go pick oranges where Noone can see youYou better pray you aren't in the same situation
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May 2023 by Jag Vee
Horrible experience with rude woman in the office who talk over you and put you on hold to shut you up. I never get any phone calls back or emails from any worker or supervisors. I would have lost my job if I ever treated customers the way these ghetto unethical woman do. Just a waste of time!
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May 2023 by Patricia Velasquez
Horrible experience with rude woman in the office who talk over you and put you on hold to shut you up. I never get any phone calls back or emails from any worker or supervisors. I would have lost my job if I ever treated customers the way these ghetto unethical woman do. Just a waste of time!
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May 2023 by Devin Mitchell
This place is very people friendly and will help you if you ask. They helped me with that giant gas bill that hit us like a brick in January.
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February 2023 by OFCBandit
Rental Assistance Program is BS. The workers have you on this wild goose chase for all these documents then once you have them it’s something else. Every single time you supply what is asked, they need something new. I truly believe this specific program is bs. Or maybe the workers are making it hard purposely to help those they want to. I’ve known several people who have come to this agency for rental assistance and never got it, jus gave up because they will continue to request documents after documents after they’ve given you once what initially requested.
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February 2023 by Laan Luhar
If you are lucky enough to get ahold of them they are a big help with easy prosseses. Unfortunately they are nearly impossible to reach. I've literally been calling them non stop since 815 this morning (it's now 1215) and I haven't reach anyone. The call disconnects at 30 minutes so you have to hang up and call back. I appreciate the business but it definitely needs better management and more effort.
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February 2023 by Stephanie heraldez
Nick was great he actually answered the phone something tht is unheard of for this place lol I have been calling and calling and been getting no answer and jus overall a very bad at getting in contact with these ppl like I have submitted all my paperwork work sent email and haven’t heard back and finally today nick was able to help even tho wasn’t his department
