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October 2023 by craig parker
Mary and Gabriel are off the chain, they bend over backwards to help me every single time I feel so welcome I feel so warm and loved and cared for this is what customer service is all about, soon as you walk in the store you are welcome to come up to you, even though I am a frequent shopper, Mr. Parker how can I help you great job, Mary and Gabriel use at the bar for sales very high much love to you both and thank you. Craig.
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October 2023 by Jesse Gonzalez
Mary and her team are awesome! The level of customer service is through the roof from the time a customer enters the store all the way through exiting when you are thanked for coming into the store. I wish other local area DXL stores (Rancho Cucamonga) would provide even a fraction of the customer service and upbeat attitudes that are ALWAYS on display in the San Bernardino store. Mary does a great job of keeping her team motivated which is a reflection on her management style.
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October 2023 by Lisa Norona
Very helpful staff good clothing a little pricey but overall good store for big men
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July 2023 by Ajay
Came in today to purchase a dress shirt. Super helpful and friendly lade helped me choose the shirt. Clean store. The outside area is a little shady with the homeless encampment right next door. Naturally this is something the business cannot control.
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July 2023 by Ernie Llerena
Found exactly what I needed for my interview. I am short and big. It's hard to find good clothes for my size and height. I'll admit that the prices are a bit high. If your a big guy with 46 waist or more and under 5'7 this is your place. The lady who helped me was wonderful and helpful. They are also willing to size you up if you need to just so you can get the right thing. I will be coming back as soon as I have money for it of course. Lol!
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July 2023 by Jedijake68 _
The wonderful woman Mary super helpful kind and generous and most definitely helpful with picking out the right outfit will definitely be coming back thank you
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June 2023 by Manolojolinsky W.
Amazing service good knowledge of each of all the different sizes and brands. Gabriel helped me out and took care of all my needs, and Mary also works there and she knows a lot about men's fashion. Have a nice day if you want good clothes, come here to shop.
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May 2023 by Roland Segovia
Mary and Gabriel were amazing and I am coming back. Great selection and sizes. Great materials and patterns.Bought 2 pants 3 shirts a set of t-shirts and 3 belts. Coming back before my Hawaii trip.
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April 2023 by Darrin Agbara
Everything you want in store service thanks for your help ?
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March 2023 by CalifSoul56
I arrived there when the store wasn't busy, so I enjoyed a 1to1experience with the salesperson. She was very polite and professional. I was extremely pleased with my visit and purchases.
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February 2023 by P Kluver
Customer service was excellent. My son didn’t know exactly what size he was and the person helped us. He didn’t rush us at all.
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November 2022 by James O'Brien
From online ordering to store staff, the WORST experience I have ever had. And still didn't get all items ordered. Relentless texts and emails saying my items had arrived and the store said "no that's just the system doing it". Finally they called and said 2 of the 3 items arrived and 3rd one they will refund via e-card. Stay away from this store.
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November 2022 by J M
Store was clean and organized, Mary was beyond helpful and welcoming.
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September 2022 by Doug Brown
Staff great ??, prices aren't working for me, but great selection, great store.
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August 2022 by Kirk Q
Great service with friendly staff. Pricing on garments were very reasonable. I will definitely return when needed.