AutoZone Auto Parts in San Bernardino, CA, is a popular store known for its helpful staff and wide selection of automotive parts and accessories. Customers appreciate the friendly service and the welcoming environment, noting that employees like Jonathan and Tasha go out of their way to assist with purchases and ensure customers find the right parts. Jonathan received praise for his great service and helpful attitude, especially for those who need assistance in Spanish. Juan was helpful in changing windshield wipers, teaching a customer his technique and making the process easy. Antonio B. was recognized for his detailed troubleshooting, checking the battery and alternator, and finding that loose battery terminals caused car issues. Customers feel valued when staff show genuine interest in solving problems and explaining repairs, even in busy settings. However, some concerns were raised about certain employees, with one customer mentioning dissatisfaction with the battery service, feeling they were pushed to buy a new battery rather than being helped properly. Overall, AutoZone in San Bernardino is appreciated for its knowledgeable staff, good service, and family-like atmosphere.
My favorite auto zone on the planet. Would drive past five auto zones and 6 Orileys just to get help from this store. Alyissa I think how she spells it was very helpful. And the boss on duty even gave me a new phone holder after I broke the first one by assembled it wrong.
October 2025
Good customer service great product. Able to get everything I needed.
October 2025
Very awesome customer service, at auto zone I got help from carlos this guy was finding all possible way to help out I really love his customer service experience
