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September 2023 by Jessica E.
I've been here a couple times & they aren't very welcoming. I've worked in retail before & I know it can be irritating but at least have some kind employees. They are very serious about their coupons. Whenever I go in, I take a screenshot because the service in the store is terrible. So I kindly asked if I can use a coupon & the girl asked "is it a screenshot or your email?" & I said a screenshot because whenever I have coupons I can never look it up on my email in store because of the poor wifi. She seemed annoyed as I showed her my email where I got it but it wasn't showing up so I told her forget about it, I'll just pay the full price. At least try to be helpful. Why would I lie about a coupon? I took a screenshot for a reason. Also when I asked to get a fitting room the worker was rude about it. I seen everyone going into a fitting room with no number so I asked if it was ok if I were to go into any & she replied with a straight rude NO. Like okay ma'am.. just asking. I like this store but some employees can be rude.
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June 2023 by Jenni
First time visiting this store here and although I found what I was looking for . The customer service here is not great never acknowledged while walking into the store and had to look for someone for the dressing room. The girl with the curly hair was more worried about herself and locked into gossip rather than taking care of customers.
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April 2023 by Shary C.
The staff that worked tonight at the store on 5-1 were the sweetest most helpful young ladies. They made my daughter feel comfortable. They help find the right dresses that would fit her body . I have shop at many different stores. Some with personal shoppers, but I was truly impressed by their genuine friendly demeanor. thank you so much for taking the time to make my daughter feel comfortable and finding the right dress for her prom. A great full mom
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November 2022 by Nena Otero
Found a lot of things for plus women and a variety of so many different colors and clothes
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July 2022 by Raquel Martinez
There okay the sizes they carry must be China sizes because I'm a large and lg. In there store don't even fit?
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June 2022 by Anna Alcala
(Translated by Google) I always find something I like and at a good price ?(Original)Siempre encuentro algo que me gusta y a buen precio ?
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May 2022 by Dee N.
Very unprofessional. Walked in with my younger daughter only to hear staff cursing and yelling. Employees need to be mindful of their customers. I know it's the Salinas mall but still.
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May 2022 by Erica J.
Stephanie helped me more than I could even put into words. I've been very self conscious of the fact that I struggle with style, and don't have an eye for fashion (grew up in a household of 4 men)....today she spent at MINIMUM half an hour tending to my EVERY need, supporting me, hyping me up, making me feel not only confident but excited about the way I looked. I'm sitting outside Northridge crying in my car because she truly doesn't know how much her positivity & support helped me today. I am so grateful. It's about way more than just the dress/cardigan she helped me pick out.....it was her presence as a whole. To be honest, I'm grieving the loss of a close friend right now & Stephanie felt like an Angel. I'm seriously crying in my car right now LOL I will never forget this shopping experience, THANK YOU!!
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April 2022 by Rosalia Logan G
(Translated by Google) They always have variety of dresses and discounts(Original)Siempre tienen variedad de vestidos y descuentos
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November 2021 by Laila N.
I would give this place zero stars if I could. They were so incredibly rude this lady with short grayish hair was speaking to me in such a deeming way the second I walked up trying to return something. I walked away with tears because of this and I will never shop here ever again. I also truly believe I was treated this way because of my race. I was nothing but polite and the second I came up she was giving me major attitude. I saw another review with something similar and I believe it's the same person:
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August 2021 by F. G.
Went with my granddaughter School clothes shopping.She found what she wanted.HAPPY TEEN, HAPPY QUEEN (GRANDMA)
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July 2021 by Miriam Lopez
Super small selection. A bit messy and scattered. The girls working there are a little snobby. Their long nails do not help them at all.
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July 2021 by Marquez Garcia
(Translated by Google) There are very beautiful dresses(Original)Hay muy bonitos vestidos
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May 2021 by Stephanie C.
Although the this place was super busy, the staff was very helpful and very friendly. We were looking for a formal dress. They went out of their way to find the right size and style. Definitely recommend this place.
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February 2021 by Alejandra M.
I went shopping for a date night outfit and the associates were very helpful. The store was very nice and clean and super organized! Brianna and one of the other girls working had great customer service and I left the store very happy with my purchase
