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November 2023 by Adrian Rodríguez
They sure need to hire new tellers. It is ridiculous to see the line with over 15 people and only two tellers. Evertime I come to this location, it has long lines and no customer service representatives.Very disappointed!! I'm not the owner of the business or else I would've changed banks already.
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August 2023 by Ashraful Islam
They need to put more people at the teller windows, they literally make people wait in a long line which goes outside the building with only 2 window open.
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June 2023 by Xochitl Garcia
Bank doesn't open on time.
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April 2023 by Eddie Hernandez
First of all they closed another branch permanently and now I have to drive 10 minutes to this bank just to find out that they don't have a merchant line. How ridiculous is this. I don't have time to be standing in line. I have business to run not a bank.
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April 2023 by Rosa
This Wells Fargo is in a great location of Salinas and it is so convenient to have around but unfortunately the customer service here is horrible. The clerks are rude and make faces at you. There is one in particular she is a heavy set, I didn’t see her name tag but she was beyond rude. She didn’t greet me and to top it off she tossed the receipt at me. I hate this Wells Fargo! I have had several horrible experiences already but the location is extremely close to my home and work therefore I kept going there. Never again am I going inside! The only good thing is that they have ATMs outside.
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April 2023 by Johnny Flex.ft_j Lopez
Service is so slow very slow
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July 2022 by Shanae R.
This is the worst Wells Fargo. You will end up waiting forever just to have them close the window on you. The people who work there are phenomenally slow and don't care. I'm switching banks completely.
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April 2022 by Jesus Salazar
The worst service there can be in the world and the bunch of useless people who work there cannot solve anything for you.
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April 2022 by Leo Pedraza
Staff is rude.
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April 2021 by C S
Waited 30 minutes in line. I have a business account and have to open my store at a specific time. The rent a cop is rude and arrogant. The staff is slow and have no sense of tempo or customer service. If I didn’t have to bank here.. I wouldn’t..
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April 2020 by Michael Cortez
Great customer service from this branch! I think this is the best branch in all of Salinas! I would like to recognize Diana and Amayrani, they’re exceptionally great at what they do, both are asset to your company. Thank you.
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April 2020 by Esmeralda Rosas
All the employees are lazy
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July 2019 by Christie P.
Worst customer service... I was assisted by the bank teller named " Monique " today, I asked her question about my account and she gave me a rolling eyes Yes a rolling big eye balls then gave me answer to my question...unfriendly person...unprofessional! Will not be coming back to that branch
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June 2019 by Andrea R.
Extremely long wait just to get change. There are tellers walking around and no sense of urgency at all. Probably waited for over 40 minutes with only 1 teller actually taking customers. The other ones were taking their time and didn't care about the the extremely long line that went out the door. Extremely frustrating, I will avoid coming into this particular Wells Fargo in the future.
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April 2019 by Miguel Hernandez
I better see, I deposit my account in any other bank, I deposited my check on Friday and until Tuesday they continue processing it, they think that one buys with air what one occupies but it will be my last thing that I use this account