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March 2024 by Mariana Camacho
I made an appointment and they canceled it because a certain Tania wasn't there and I lost my job ? and they didn't want to attend to me because everyone should go to shame
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February 2024 by Jennifer McKay
To put things in a nutshell, I went in to get needed documentation of an updated address. I confirmed what I needed to do with a branch employee ahead of time only to be met by very rude branch manager , Mr. Guerra, who said I could be anyone. How's that when I have my CDL and a copy of my lease? I do not recommend doing business with this branch!
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January 2024 by Ashley Castro
Requirements are ridiculous $$$$
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January 2024 by Nick Rede
Horrible, always like this. Please bank at a small bank instead of this place.
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January 2024 by Sharon Z.
My Grandson is trying to open a checking account so his paycheck can be automatically deposit, good luck, they are to understaffed to help new customers, he could make an appointment in Aptos for the 19th, lol you got to be kidding, offer no appointments in a timely manner. Their hours are so restricted that he would have to take time off of his new job, to open an account with them. He needs an account now, payroll is on the 15th of January.
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November 2023 by Amer Abouzidan
Bad customer service
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October 2023 by Mario Gomez
This has got to be the worst experience ever. I have been coming here for weeks and it just keeps getting worst. They have 2 tellers and 3 guys that are just standing around d in the back. Meanwhile there are 17 people in line. I am going g to talk to my e.ploer and please with them to switch banks . This is a joke.
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September 2023 by Rudolf Opperman
This bank cancelled my appointment without any reason. Shockingly bad service.
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July 2023 by Miguel Ortiz
Just a cashier!!
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March 2023 by Erica Carrera
I my personal and professional experience, I have consistently found Wells Fargo to have horrible customer service. You would think that with all the fees they charge they would afford to to hire more staff. It’s horrible that callers can not get through to a banker over the phone to schedule an appointment to deposit funds into a court ordered blocked account and confirm what will be needed at the time of deposit so the appointment is successful and doesn’t need to be rescheduled. Professionally unacceptable.
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January 2023 by Smart Broccoli
Visited this Wells Fargo bank branch because I had a few questions about banks and them dealing with damaged currency and if they had any type of exchange available or if contacting some kind of united states official department that deals with that sort of thing.
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November 2022 by Joey E
Location is constantly under staffed. Middle of the day, on a weekday and they have one teller. It's really unacceptable and shows they don't care (not staff there but whoever is a higher up that allows this to happen). They also lock the doors so you can only enter on one side which is also frustrating. I bank many places and Wells truly is one of the worst.
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October 2022 by Tufu L.
All them widows only two working cmon can do better, customer are walking away, about to grab a chair to sit on waiting in line
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August 2022 by Rodger C.
Chronically ridiculously understaffed. Two tellers with twenty people in line avoid if you can it's always the same.
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July 2022 by Mauricio muñoz
Excellent attention ? ?
