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February 2024 by joan olmstead
Shawntay knowledgeable, great customer service. Wonderful person. Prunedale shopping center. Thank you so much
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January 2024 by Brittany Walker
Jonathan and Steven are amazing! Excellent customer service, very knowledgeable and quickly solved my problem. I only come to this Verizon- they are simply the best!
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January 2024 by Mission Village Voice
Wow. I've been a Verizon customer for over 20 years and the Prunedale Sr Sales Rep Johnathan and Associate Shawtan were the most helpful EVER! For now on I am doing all my Verizon business in Prunedale. Wow what exceptional service. Thank you both!
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January 2024 by Nadine Houle
First of all the location is great since I live in Aromas. But Jonathan Jutba was the best part of my visit. He was helpful and very knowledgeable. The best customer service I’ve received in a long time. I had been to the Watsonville Verizon twice and they weren’t able to help me. Because of him my daughter had her phone on Christmas Day. I will always go to this store for my Verizon needs. Thanks again
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November 2023 by Tom L.
If I could leave this place zero stars, I would. I don't know what this associates name was, but he had the stretched out ears. I purchased a phone over the phone. I went in here, and this person tried to charge me again after this whole ordeal I feel totally dissatisfied by this place and now the customer service of the whole Verizon company I would not recommend going here. Very unprofessional
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October 2023 by phillip hankins
Awesome customer service,, great experience.
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September 2023 by Robyn Huber
Recently went to the Store on "Vierra Canyon here in Prunedale. Jonathan helped me to set up my daughter on the international plan as she was going to Italy to play softball and also enjoy the sites. He is by far one of the best Customer Service representatives I have encountered with Verizon. Every visit at this store has been pleasant thanks to him! Thank you Jonathan!!!!
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September 2023 by Jason
I walked in today with a question about my phone, Jonathan was in the middle of something with another customer but took the time to help me with my question. Perfect multitasking!! Very friendly and knowledgeable, my new store for sure!!!
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September 2023 by Lori Darnley
Jonathan was the employee who helped me. He was extremely knowledgeable & helped me beyond my expectations. I'm very happy with my new phone & home internet!!
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September 2023 by Joe mendoza
Jonathan was very knowledgeable. Will buy from him again.
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April 2023 by Mr210Elite
Johnathan you did a great job. In dealing with Verizon, In getting me the $800 credit back to my account from Verizon Wireless. And thanks again Ryan for your patience and understanding. Awesome place to buy...
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March 2023 by Paul M.
I have traded withe Prunedale Verizon Store for the several years and have always been happy with service and location as well as their hours of operation. I went there yesterday and noticed that the hours of operation have been cut back. They are the only Verizon dealer in the Prunedale area. As a handicapped senior who longer can drive I hope this reduction in hours does not mean that the store will soon close and Verizon will leave the Prunedale area.
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February 2023 by Sally Hohn
It was a good experience. It was nice talking with a real person.
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January 2023 by Micah Skaggs
Jonathan has been amazing each time I’ve gone into the store. He’s patient and thorough . Highly recommend
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January 2023 by Kari Murray
Jonathan was an absolute pleasure to work with!!! Give him a raise and a promotion!!
