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June 2021 by Maria M.
I made a reservation on the same day and the trailer was available customer service is great I will come back again thank you U-Haul
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November 2020 by Michael A.
I had an issue about a month and a half ago where U-Haul corporate basically screwed my reservation, and said that they don't have any trucks within 30 miles of my location (San Jose, CA). I was called the day before my reservation by a young man working at this location to schedule a pick-up (1.5 hours away). I was basically s*** outta luck. I have no car, U-Haul corporate would not pay for the Uber, and I had to move out in a couple days. He also said that if I don't take this reservation, there are three other individuals in line to grab it, and my reservation would be cancelled. We figured out that due to Covid-19, many people were fleeing the Bay Area and doing one-way trips, thus not having stocks of trucks available. Bless this man, he worked tirelessly with me on the phone for a couple hours to evaluate all of my options, and we ended up able to get a truck at a location down the street from my apartment after he made a few calls and did some research. It was a downright miracle and he could have easily left me to burn, but he saved my life that day. I was so frantic the entire morning that I did not write down his name, but if the guy that helped me out sees this, I just want to thank you from the bottom of my heart for making it happen.
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September 2020 by Agnes D.
Love this location. Staff is pleasant and helpful. Easy check-in online and efficient. Great deals for renting a van for $19 + .99/mi which our total amounted to about $65. Still cheaper than renting a truck. Van is spacious and clean. I will definitely use this location again. Highly recommended.
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June 2020 by Christian W.
I've had some sketchy u-haul experiences. Not here. I reserved with two hours notice online. The vehicle was there, clean, gassed up, and ready to go. Juan was professional and helpful. Drop off and pick up we're a breeze. I'll be back!
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February 2020 by C H.
Easier to go anywhere else! Unless you can notify them 3-4 days ahead of time, This place NEVER has the size you want or need. Guy is rude!
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February 2019 by Luis Leonard Sanchez
The entire rental process is online, making this an incredibly easy location to operate out of. I needed a rental and went in person. When I was told about the online process, I completed it online and had my rental in 15 minutes. This is one of those U-Haul rental locations that makes you feel like you're borrowing your Tio's truck, super quick and easy. Of the two trucks they have available, I used the 10ft box truck. Very clean in cab and in the box.
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February 2019 by Joe, Mari M.
I rented a truck from this site to move my daughter out. The gentleman who worked there was very friendly and helpful. The truck ran great. I would recommend this site to everyone who is looking for a u-haul.
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January 2019 by Jacob D.
This guy is a real piece of work. I would rank him some where between a sewer rat and the most dishonest and slimmest used car salesman you can imagine. The shop gives you a clue when you walk in, as it looks like an abandoned homeless camp. Just make sure you keep your hand on your wallet because he's going to find a way to try and scam as much off you as he can. Attention UHaul: What an embarrassment to have this crook represent your company
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May 2018 by Sean B.
Had the headlights go completely off on me right before I was about to hit Pacheco Pass. Had to drive a good 3-4 miles in pitch dark with nothing but hazard lights before I could find a spot to pull over. Small speeding cars and even semi's passing me up. Not fun. Requested some form of reimbursement having being put in a potential life threatening situation that could have easily been prevented if trucks were properly maintained. Owner didn't seem to care. Definitely wouldn't recommend.