-
November 2023 by Joralynn B.
After visiting 2 other dealers , I wasn't to thrilled about. I decided to come to Toyota Salinas to browse for a new car. I had the best customer service from Cisco Gonzalez. He was very professional and very informative. He explained the different models and styles of the Toyota Camry that I was interested in. He was very patient because I was looking at like 10 different models. Then he said let's do a test drive, I said let's do it! I was in love with the car that I test drove. It's beautiful inside and out. I love all the features the car has. I made the best purchase of my life and purchased a 2024 Toyota Camry. He made it happen along with his boss Levi. It was the best birthday present ever. I will definitely recommend Cisco Gonzales at Toyota Salinas to all my friends and family! Thank you for making my purchase very pleasant!!
-
November 2023 by Kyle G.
I personally feel extremely grateful knowing my needs and wants come first. Thank you personally from my family and myself to Juan Garibalbi he's extremely helpful to all of my concerns and doubts. His knowledge exceeds far more than what I could ever imagine. A++++ on his GREAT! customer service. Will always go back to Toyota Salinas because of the exceptional customer service. Thank you again, and thank you Calvin for helping me get into my Amazing truck!!
-
November 2023 by Johnny T.
Enjoyed working with Mike Cook from start to finish. Easy process, all questions answered, and transparent throughout.
-
November 2023 by Mat L.
Toyota Salinas is not a dealership that I would recommend. The service department here is terrible I paid a lot of money for the service of my vehicles and unfortunately I don't believe that they performed everything I paid for. Both vehicles had issues that should not have occurred had maintenance been properly performed. As for the sales department what a joke. The BS I was told when I was considering purchasing a new car was absolutely ridiculous. The salesman and manager were blowing smoke up my hind end. Toyota of Salinas lost my trust as well as my respect. I will never recommend this dealership to anyone. Needless to say I also no longer drive a Toyota. One other thing I want to mention I definitely would not believe or trust some of the 4 or 5 star reviews that are written by people who only have one review and nothing else. I 100% believe that they are fake. That is just my personal feeling.
-
November 2023 by Eddson Jose
Service was great. Bought a brand new 2024 Prius with the help of Calvin Ressler, Mike Cook, and Fabiola. They were great, professional, and transparent throughout the entire purchasing process.
-
November 2023 by Lisa J Jarrett
Niel Pena, Mike Cook, and Isaiah Crayon were so helpful. Mike made my buying experience a very calm and reassuring experience. Thank you!! ❤️
-
November 2023 by Eddson J.
Service was great. Bought a brand new 2024 Prius with the help of Calvin Ressler, Mike Cook, and Fabiola. They were great, professional, and transparent throughout the entire purchasing process.
-
October 2023 by Nancy Browneller
We had an awesome purchase. Our saleman, RB was great! We did an online purchase then made the appt to go in. Everyone was very nice and friendly! We love our new Highlander. The time for it all said and done was 4 hours. We really wished that time could have been shorter. Otherwise we highly recommend Salinas Toyota and their staff.
-
October 2023 by Marshal G.
I had a smooth transaction with the Toyota Salinas specially thru the help and assistance of Sir Neil Pena, I will highly recommend him.
-
October 2023 by CEO Jeong
Manager Raul calmly explained all the options to me in detail. By calculating numbers and percentages on paper of what options I would choose and how they would change, Raul helped me ensure that my finances were safe and without any problems.andFinance Manager Angie checked and double-checked the importance and information of each type of document while I had to sign various documents. After she found out that I spoke Korean, she re-prepared important documents in Korean and provided them to me so that I could check the documents more carefully. She was full of energy and kept helping me check and sign the documents with her beautiful smile and friendly explanations.soNext time I make a car purchase, I will meet with them again and sign another contract.
-
October 2023 by Bryan Brewster
Everyone at Salines Toyota was very nice. I had RD help me and he was able to get a reasonable deal. They're mark up price is pretty high but you can easily talk them down to msrp prices.
-
October 2023 by Anab Mohamed
Thank you Neil Pena for your help and support in getting me my dream car. Your patience and dedication to making sure you explain all the details for a first time car buyer is very appreciated. And Raul..thank you so much! Definitely recommend this dealership!
-
October 2023 by Ali A.
Initially called to inquirer on Grand highlander hybrid since the online inventory showed vehicle in stock. Upon calling, the sales rep said he can't find any and will call me back; which he never did. Fast forward, I get a call saying they can get the car I want but with markup of $7995 as market adjustment. That's more than 20% markup for a 46k car. What a waste of everyone's time.I politely requested to be removed from their call list. Avoid Salinas Toyota at all cost.
-
October 2023 by V Monica R.
I was online looking for a new Grand High Lander and we got a call from Niel Pena that they had just received a HighLander so we went to go look at it and olee liked the color so we bought it. Niel was very nice from the phone call and in person. very helpful and took the time to answer all our questions. thanks again Niel loving my new HighLander.Victoria and Anthony
-
October 2023 by James L.
This review is for Isaiah Crayon. He went above and beyond! Excellent customer service & was very knowledgeable. If you're ask for him !
