-
January 2024 by Jamie R.
The gym itself is fine, most of the employees that I have met seem nice, like Amner, Ivan, Victoria, Jackie, Daniel are pretty good people. However just on Wednesday night, I went to the gym with my sister and a woman in a black shirt, who I was later told was the assistant manager, was rude to my sister, she was waiting to purchase a water, when the assistant manager was yelling at her, asking what she needed, and rolled her eyes when my sister told her and was rude during the transaction. My sister goes to the gym more often than I do and she told me that she does that a lot and the assistant manager is switches moods quickly, she can be very nice and chill then switch and be very angry and aggressive and it's kind of concerning that I heard not just from my sister but other friends at the gym that she's like that with the employees that work with her. I wasn't planning on leaving a review but I was a bit concerned after my sister told me all this but has never said anything to anyone about it.
-
December 2023 by Ruben G.
Worst customer service ever . This lady Malinda was so rude . She was on her phone playing games while at work . Wouldn't even get off her chair . Never coming back
-
December 2023 by Lisa Stoudt
This place is beyond packed! The only way to get a machine for weights is to just stand there and hover over the person working out. Not to mention teenager come here to hang out in groups of 6 or more. There’s no crowd control at this place what so ever. I’d say the more expensive membership at other gyms are worth it
-
July 2023 by N. Sami
Getting pretty messy. Bags and bottles everywhere. No one cleaning up. Avoiding this location when I can. Used to be well run. Not sure why it went down hill so fast.
-
July 2023 by Aren Martinez
Amazing Staff!I have been coming to Salinas Planet Fitness for some time now and I have to say my experience has been astounding. The staff's warmth and hospitality create a welcoming and homely atmosphere. They are also dedicated to providing excellent service to both current and potential clients. You can be confident that the workout areas are maintained in impeccable condition, with hourly cleaning routines in place to ensure their pristine state. Salinas Planet Fitness is a great gym that offers top-notch workout equipment. It's a welcoming and comfortable space suitable for both beginners and professional athletes to train at. I intend to maintain my membership and current routine of exercising here on a daily basis. I would like to express my gratitude to Ivan for informing me about the advantages of having a Planet Fitness Black Card Membership. Following the upgrade, I am thoroughly satisfied and have no intention of reverting to my previous membership level.
-
July 2023 by Shaun Stoner
Layout is not conducive to what people use. Tons of cardio unoccupied while people wait for weights or machines. Equipment scattered everywhere or clustered in certain parts of the business. Cable ropes are behind the counter because people steal them. Bags and personal items everywhere on the floor making it dangerous to walk if you aren’t careful. All of these things make this the best planet fitness in the world.
-
July 2023 by Salty Traveler
Cold showers in the men's locker room... for some time. We had no trouble canceling our (new) membership, however. We were treated well.
-
July 2023 by Baby P.
The staff helped getting me set up with my membership as well as tour me around since Im unfamiliar with certain machines. I go every day and the only negative thing I have to say is that every time I go the trainer doesn't seem too interested in the people she trains. Overall, I like this gym so far.
-
July 2023 by Jesse W.
I have been going to this Planet Fitness location for 3 years. Compared to other gyms I have belonged to - I have found this location to be clean and well maintained. If and when I notice anything that needs attention I report it to Jackie or Jerry and they address the situation right away. The time I go usually Jerry, Jackie or Gisele are working. They always greet me and any other members warmly. As far as the bathrooms - I have found them to be clean and stocked with required supplies. Other staff I see on the weekend - Berlin and Amner also never fail to greet me or other members with a good morning and smile. For me - I look forward to coming to the gym and doing my daily workout. The greetings from staff and a nice facility provide that extra motivation for me to want to work out in the early morning.
-
June 2023 by JON BARTON
AVOID AVOID AVOID..Horrible Planet fitness location. Their customer service IS NOT just abysmal, but their staff is condescending, obnoxious, rude, and just plain incompetent. I wish I didn't have to say anything, but they treated me so horribly that I feel I MUST warn others.Normally, I have the BEST experiences at PF and leave each location I visit with glowing reviews. NOT THIS TIME. I'd rather light myself on fire than come back here.I travel all the time for my work in the film industry, so I've been to nearly every plant fitness location across the state of CA and have had AMAZING workouts and been treated with respect by gracious and friendly staff... but not here... this is the absolute worst.Maybe it's because they are the only location in the immediate 50 miles and can afford to treat their visitors with contemp and rudness. If that's the case, I beg someone to open up another location near them to put this one out of business.
-
June 2023 by Andres Fernandez
PF Lodi let me freeze my black card account do to financial hardship. I was told I could still use the facility. And I’ve been able to, as well as the one in Stockton. But for some reason I was turned around here. Disappointing. :/
-
June 2023 by Ms K
I don’t know what has happened to this gym. I used to come here regularly before I moved for school. It was well kept and clean. The stations were filled and the staff was consistently cleaning. Now that I’ve come back it’s a mess. It’s seriously declined a lot of machines are out of order and the staff is not as friendly or helpful. I brought my mom with me who is new to the gym and also has some back issues. She was my guest to see if she like the water massage bed before I got her a black card membership like myself. I asked when we checked in if she would be able to try it after our workout and the staff member said yes. After the workout I go to sign up and the “manager” says that guests are not allowed to use them. I explained that she wanted to try it before signing up, n still nope. She rudely said we don’t allow that and turned away to help another guest. I asked when this rule changed or when new management took over because the general manager I remember was not this lady and was not rude to members. I’ve brought 3 people here in the past and she allowed to try the bed n all signed for the black card. I’m very highly disappointed in the service and new management.
-
June 2023 by Guadalupe Castillo
I like this gym. They have friendly staff. They clean all the equipment daily. Planet fitness has really good clientele, everyone is respectful towards each other and courteous. It's a great gym, great environment. Weekends are calm and not so full. I love it.
-
June 2023 by Alofa Auelua
Super crowded, missing knobs to adjust the seat on more than 2 pieces of equipment, people just not being mindful of others by not wiping things down ? the condition of the whole gym has declined quickly. Not what I was expecting to come back to after a few months of being out of state.
-
June 2023 by James Bledsoe
Went there for about a year before my membership was canceled with no warning on the claims I took a drink. After almost two years and no incidents why would I do such a thing? I feel one of the employees didn’t take a liking to me and created that false image. Either way left a bad taste in my mouth so no use in correcting and going back. Terrible terrible terrible