-
February 2024 by Christopher Broaddus
They go the extra to fix your equipment. I will come back to get my equipment serviced.
-
December 2022 by Ajit Singh
Nice polite staffEasy to in and outThis place has clean restroomsStreet parking only
-
February 2020 by Julio G.
We rent our equipment for putting up aigns with Juan Flores, he takes care of us and has for years! I highly recommend you caLl him wheN you need anything!
-
October 2018 by Flavio Diaz
Nice people, they know what they are doing, highly recommend this place
-
July 2016 by Chris M.
If you were considering buying a HYSTER or YALE or DEER product here, DON'T. These guys have the monopoly on these brands for the region, yet they are quite possibly the worst company in America. I just endured a 3 month service fiasco from hell on my Hyster forklift. They started with trying to sneak a $500 charge on my credit card for a 45 minute service call. I am currently in process of disputing the fee and may end up having to sue them in court if my credit card company doesn't reverse the charge. The service call was a diagnostic, and it still took 3 weeks of prodding to get the service manager to write up a quote to replace the hydraulic system. Multiple errors and omissions on the quote had to be corrected by me, not by the $750/hour service tech. In process, discovered they were baiting & switching Chinese after-market parts instead of Hyster brand. They didn't complete the service. They discovered some fluids leaking inside the wheels and wanted $5k more to fix this. Since I only operate the lift a few hours/year, I asked them to just clean it up and slap on some new brake pads. They refused, and now the forklift has almost no brakes since they smeared it all up. They could have made it safe enough to drive, but made it worse instead. Moreover, they charged $1260 for a "D-Service" which is supposed to get this all cleaned, new belts and such & re-lubed but they forgot to clean it at all (same old cobwebs, greasy chains, etc) and I'll probably have to dispute this charge too. Accounting doesn't return calls. The service manager won't identify who the decision makers are. They are all sneaky, gouge at every opportunity, and operate half-arsed on a lazy schedule. Really, really awful. So if you were considering purchasing equipment here, or getting service, really -- do anything else.
-
January 2013 by Julie J.
My husband scheduled his Bobcat to be worked on in the field. They convinced him to bring it in because it would save him money. He dropped off his bobcat on a Friday and rented a replacement unit. They could not bother to call back and give any status. After many frustrating phone calls the next week he continued to get the run around. We were told that they ordered the wrong part. How is that OUR PROBLEM! They could not bother to communicate that either. They admitted to not wanting to give us no answers so they chose to not return phone calls. After one week we demanded to get our bobcat back and return the rental. We tried to explain that they were clearly DOUBLE DIPPING. Charging us a rental for their poor business practices. They decided to give us a break on the rental and repair while my husband was in the shop. However, this was not the case on our credit card statement. We are still arguing the charge. FYI. The parts were $47.00 and they wanted to charge us a ridiculous amount for labor. Also charged us twice on shipping probably for the wrong parts. I welcome the opportunity to any manager that has any business sense to contact us to rectify this situation. Remember we have a choice where to do business, and we will never be back!!
